Darwin Box


Results-driven Senior HR Operations Executive with 7.5 years of experience in HR operations, payroll, compliance, and employee engagement. Skilled in streamlining HR processes, optimizing payroll accuracy, and managing end-to-end employee lifecycle operations. Proficient in HRIS & SAP for seamless documentation, audits, and compliance. Demonstrated success in enhancing employee experience through onboarding, performance management, and engagement initiatives. Experienced in data-driven decision-making, manpower budgeting, and policy implementation to drive organizational efficiency.
Onboarding and Orientation:
Managed and finalized Day-One documentation for all new hires, ensuring 100% compliance, and immediately issuing the welcome kit to facilitate a seamless onboarding experience.
Coordinated and expedited the provisioning of essential resources for new hires, including raising timely requests for email IDs, ID cards, business cards, and laptops, guaranteeing readiness before the start date.
Handled all critical pre- and post-joining communications, including the prompt issuance of appointment letters, proactive notification to business units regarding new joiners, and distribution of welcoming intimation emails.
Personnel File Management & Audits:
Managed and maintained comprehensive employee personnel files (digital and physical), ensuring 100% data integrity, confidentiality, and compliance with all internal policies, and legal recordkeeping requirements.
Successfully faced internal and external HR audits by preparing all required documentation and verifying process compliance, resulting in zero critical findings.
Background Verification:
Coordinated critical BGV operations by efficiently providing the required joining documentation and candidate information to third-party verification partners, directly supporting timely hiring decisions.
HRIS Management & Data Integrity:
Managed HRIS lifecycle functions within Darwin Box, efficiently processing actions such as employee code blocking and new hire profile activation to maintain system accuracy.
Prepared and distributed the New Joiner MIS to the Payroll and Medical Insurance teams, ensuring zero-delay integration of new hires into compensation and benefits systems.
Managed core HR master data, performing regular audits, and cross-checking the Master Sheet with the Darwin Box data to guarantee data accuracy and provide a reliable foundation for all organizational metrics for the Corporate Business unit.
Financial Administration & Compliance
Managed end-to-end invoice processing within SAP by raising PRs, ensuring accurate and timely payment for various vendor services, including travel, relocation, BGV, contract salary invoices, and food vendor bills. Maintained centralized digital copies for all processed financial documentation, significantly enhancing accessibility and accuracy for seamless internal and external audit preparedness.
Monthly MIS Reports:
Drove strategic workforce visibility for Central HR Operations by compiling and presenting comprehensive Monthly MIS Reports, detailing key metrics such as: Opening/Closing Headcount, Attrition, Joiners, Exits, Internal Transfers, Average Strength, and Headcount Availability Percentage.
Payroll:
Processed and shared new hire details, intern, consultant, and eligible employee lists for one-time bonuses, guaranteed bonuses, retention bonuses, and internal transfer updates with the payroll team to ensure accurate and timely salary disbursements.
Managed hold salary cases, coordinated canteen deductions, VPF/NPS nominations, and miscellaneous deductions for seamless payroll execution.
Shared monthly attendance sheets, and processed Loss of Pay (LOP) reversals with Manager approvals to rectify payroll discrepancies, and support employee compensation accuracy.
Manpower Planning & Budgeting
Managed the annual employee manpower budgeting process, partnering with department heads to project resource requirements and successfully presenting the final manpower budget and corresponding employee costs to senior management for authorization.
Performance Management System for On-Roll and Contract staff:
Managed the end-to-end Performance Management System (PMS) for on-roll and contract staff, partnering with managers to set clear, measurable goals aligned with organizational objectives.
Will collect multi-source feedback from peer, and managers for accurate evaluations.
coordinating appraisal meetings and panel interviews for next-level promotions, ensuring a timely and fair talent review process.
Consolidating all rating and promotion inputs (including parity corrections), and ensuring the final recommended budget and bell curve distribution match management directives.
HRIS & Employee Life Cycle Management (Darwin Box)
Spearheaded employee data management within Darwin Box, ensuring the accurate mapping of employee codes, shifts, and Reporting Managers for new hires.
Validated and processed all new hire statutory compliance forms, and comprehensively managed profile activation, including the accurate input of personal and professional details, with required attachments.
Managed the complete employee life cycle by administering and processing key HR events within the system, including probation confirmations and extensions.
Ensured policy adherence and compliance by issuing formal communication, like transfer letters, warning letters, and Performance Improvement Plan (PIP) letters, directly through Darwin Box.
Executed large-scale compensation uploads, efficiently processing and uploading PMS Increment letters, Retention Bonuses, Guaranteed Bonuses, and One-Time Bonus letters into the system.
Maintained critical employee health records by securely uploading all pre-employment and post-employment medical documents within the HRIS for audit and compliance purposes.
Managed the end-to-end employee separation process within Darwin Box, initiating offboarding workflows, and assigning specific clearance tasks to stakeholders across various departments to ensure compliance.
Full & Final (F&F) Settlement Management
Managed the final stage of the employee life cycle (F&F process), initiating clearance workflows immediately upon employee deactivation in Darwin Box to ensure compliance.
Mitigated financial risk by rigorously verifying and confirming that all "No Dues" clearances were completed by stakeholders, accurately processing and recording recovery values in the HRIS where necessary.
Drove F&F completion within the regulatory 21-day timeline by acting as the primary coordinator, liaising with the Finance team to initiate timely payroll processing upon full clearance.
Ensured employee payout accuracy by meticulously cross-checking the final settlement statement provided by Finance against employee records before secure distribution to the exiting employee.
HR Data Analytics
Darwin Box
SAP