Hi, I’m
Punam Khatri
Senior Process Executive
Jaipur
Summary
As a transaction monitoring Senior associate with experience in financial and mortgage servicing.I am dedicated to preventing financial crimes and ensuring the integrity of financial systems. With strong analytical and problem- solving skills. I Conduct transaction monitoring to detect potential financial crimes such as money laundering , terrorist financing financing,fraud and other illicit activities.I analyze transactional data to identity suspicious patterns and behaviour and investigate and escalate suspicious activity to the appropriate parties for further review.
Overview
6
years of professional experience
5
years of post-secondary education
Work History
Infosys BPM LTD
01.2021 - Current
Job overview
- Conduct transaction monitoring to detect potential financial crimes such as money laundering, terrorist financing , fraud and other illicit activities
- Analyse transactional data to identify suspicious patterns and behaviours
- Investigate and escalate suspicious activity to the appropriate parties for further review
- Maintain accurate records of all investigation and findings
- Keep up to date with change with AML regulations and companies policies
- Collaborator with other departments to ensure compliance with AML regulations and company policies
- ADDITIONAL RESPONSIBILITIES:
- Created spreadsheets using Microsoft Excel for daily reporting
- Update attendance tracker.
Genpact
Process Associate
11.2018 - 12.2020
Job overview
- Advise on customer queries on incorrect payment and corrections
- Investigate and refund fees
- Verify and Reissue Expired/Damaged/Lost/ Cards
- Financial adjustments of cards
- Customer demographics maintenance
- Quality coaching on common errors and process gaps!
- Knowledge transfer through Induction and Up-skill trainings
- Change management of procedure changes, exceptions and process gaps!
- Business Reporting of SLA, Quality Score and Trends!
- Daily Load Balancing and SLA prioritization
Jumio India Pvt Ltd
Verification Expert
12.2017 - 09.2018
Job overview
- Verification of Passport, Driving License, Age card and Medicare card of different countries
- REWARDS AND RECOGNITIONS:
- 2 times Live Award for continuous 6 months 100% quality
- Recently award for R&R and Skill tag Loss mitigation professional.
Education
University of Rajasthan
M.A
07.2008 - 05.2010
Rajasthan, RBSE
B. A University
06.2005 - 05.2008
Skills
Problem-Solving
undefinedTimeline
Infosys BPM LTD
01.2021 - Current
Process Associate
Genpact
11.2018 - 12.2020
Verification Expert
Jumio India Pvt Ltd
12.2017 - 09.2018
University of Rajasthan
M.A
07.2008 - 05.2010
Rajasthan, RBSE
B. A University
06.2005 - 05.2008
04.2005
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