Puneet Jain
Jaipur
Summary
On-prem cloud and virtualization administrator with 9 years of experience in deploying and managing enterprise virtualized environments using VMware and Hyper-V. Expertise in advanced troubleshooting, disaster recovery, infrastructure upgrades, and security compliance remediation, including VAPT closures. Proven track record of stabilizing critical production systems and ensuring operational continuity in regulated banking and insurance sectors. Strong work ethic and adaptability, with a focus on mastering new skills and driving performance in high-pressure situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nainital Bank Limited
Dedicated Support
03.2023 - Current
- Managed hardware infrastructure of 59 Cisco and HPE servers across data center and disaster recovery sites, supporting VMware, Windows Server, and OLVM.
- Oversaw 32 ESXi hosts across data center and disaster recovery sites, ensuring stable performance and optimal resource utilization.
- Administered Hyper-V infrastructure with six hosts across data center and disaster recovery sites.
- Executed disruptive and non-disruptive disaster recovery drills biannually using Continuity Patrol and NetApp SnapMirror, in collaboration with storage team.
- Installed, configured, and upgraded VMware ESXi/vCenter from 7.x to 8.x, including firmware upgrades for Cisco and HPE servers.
- Resolved quarterly OEM, RBI, and VAPT findings to maintain full infrastructure security compliance.
- Led cross-functional teams to improve system performance and operational efficiency.
- Mentored junior engineers in technical skills development and best practices.
Niva Bupa Health Insurance
Dedicated Support
01.2022 - 03.2023
- Provided shared VMware administration support for ESXi clusters across DC and DR.
- Configured and managed Accops HyWorks VDI, including controllers, gateways, session hosts, and VDAs.
- Performed Accops upgrades, patches, and hotfix deployments, ensuring stable and secure VDI operations.
- Optimized VDI performance through session tuning, resource allocation, and monitoring of user experience metrics.
- Created and enforced user access policies, role-based permissions, MFA rules, and application delivery configurations.
- Facilitated client upgrade of 150+ Windows VMs from version 2016 to 2019.
Senior VMware Administrator
Shared Support
06.2020 - 01.2022
- Installing and configuring VMware - ESXi servers with different versions.
- Performing Hot and Cold Migrations of VMs between ESXi servers and vCenter.
- Creating and deploying virtual machines, templates based on the customer requirement.
- Perform Infra Upgrades such as vCenter Upgradation or Migration, Firmware Upgradations on Blades, Rack Server, and Enclosures.
- Respond to server down alerts in a timely manner and bring them up via HP iLO/Dell iDRAC.
- Monitor the Usage of the Datastore & ESXi Host for optimal working by configuring HA, DRS, and SDRS.
- Worked on migrations P2V and V2V using VMware Converter.
- Migrating Virtual machines with LUNs, hosts and clusters using vMotion.
- Creating virtual network ports, Performing Snapshots and Cloning.
- Configuring DC-DR replication using multiple tools (Azure Site Recovery, Carbonite, SRM).
- Basic SAN knowledge – multipathing, WWNs, architecture, iSCSI and coordinated with the storage admin team.
L1 Network Admin
Shared Support
06.2019 - 06.2020
- Worked as an L1 network admin and handled port opening requests, and public-to-private IP mapping on FortiGate firewalls.
- I worked as an L1 backup admin and carried out daily backup activities on Commvault Data Protection Backup and Recovery Software.
- Carried out DCFC for storage devices from multiple vendors, like IBM V7000, HP MSA P2000, and Hitachi.
Windows Administrator
Shared Support
06.2017 - 06.2019
- Maintained over 1,500 servers for multiple clients. The infrastructure is split between physical servers and virtual servers, running on various versions of ESXi and vCenter.
- Handling issues related to Windows Server OS, Active Directory Domain Services, Microsoft Exchange, and Level 1 technical incidents, and SRs related to Managed Services.
- Performed monthly patching on all production and test servers.
- Built end-user accounts and exchanged mailboxes using Windows Active Directory.
DC Operation Engineer
Shared Support
05.2016 - 06.2017
- Worked as a DC operation engineer.
Education
Master of Computer Applications -
MIT
Pune01.2016
Bachelor of Computer Applications -
S.S. Jain Subodh College
Jaipur01.2013
Skills
- VMware
- Hyper-V management
- Data center operations
- Horizon 8
- Azure Site Recovery
- Carbonite
- SRM
- Active Directory and Domain Services
- AWS
- Accops VDI
- Perpetuuiti Continuity Patrol
Websites
Certification
AWS Certified Solution Architect – Associate, 2019, VYS9PK6CJNV41GGT
Training
- VMware vSphere 7
- VMware Horizon 8
- Azure Cloud Services
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
Timeline
Nainital Bank Limited
Dedicated Support
03.2023 - Current
Niva Bupa Health Insurance
Dedicated Support
01.2022 - 03.2023
Senior VMware Administrator
Shared Support
06.2020 - 01.2022
L1 Network Admin
Shared Support
06.2019 - 06.2020
Windows Administrator
Shared Support
06.2017 - 06.2019
DC Operation Engineer
Shared Support
05.2016 - 06.2017
Master of Computer Applications -
MIT
Bachelor of Computer Applications -
S.S. Jain Subodh College