Puneet Singh Banga

• Conducted root cause analyses to identify areas for improvement in operations, leading to enhanced efficiency levels.
• Implemented continuous improvement initiatives for ongoing process optimization and better performance metrics.
• Developed standard operating procedures for consistent results across the network
• Developing GTM strategy for the Preowned Motorcycle Program
• Developing a Manpower Capability Development program
• Dealership profitability analysis and intervention program
• Leading cross-functional teams to achieve departmental goals, fostering collaboration and teamwork.
• Collaborate with stakeholders across different departments to align objectives, streamline efforts, and enhance overall organizational effectiveness.
• Evaluated new technologies or tools for potential integration into existing processes, assessing their benefits against any associated risks.
• Reduced costs through diligent analysis of financial data and implementation of cost-saving measures.

• Managing North Zone for 3 brands namely, Triumph, KTM, Husqvarna
• Network strength of 125 Dealerships, 8 states, 7 team members
• Set the foundation of the new 400 cc product in network strategy with hub and spoke model across the country and implementation in North with appointment of 24 touch points

New Motorcycle Business: Responsible for overall PAN India Sales

• CAGR OF 5% in the post covid era
• Market Share increased to 34% from 21%
• Ageing Stock > 180 days at < 5% through network

Preowned Motorcycle Business: Set up the pre-owned motorcycle business and help execute goals listed under the Total Care portfolio

• Developed a dedicated website operated and managed locally Achieved 10% penetration over FY22, 16% in FY23
• Contributed 35 lacs to the overall profitability amongst dealerships for FY22, 46 lacs in FY23
• The Preowned project also help improve the BHI consistently and improved the referral business to 30% of Sales and cascading effect towards clothing and accessories

Network Development: Work towards identification of potential markets, shortlisting of suitable parties, processing applications and executions of projects

• NEW: 2 | REPLACEMENTS: 5 |RELOCATIONS: 4

Business and Sales Planning: Amalgamation of OEM and Dealership business goals.

• Achieved a stock correction of 30% while sales growth of 24% over FY22
• Highest portfolio of BSVI products post covid led to tremendous growth of market share and volumes

CSI Management: Align the trade to the evolving needs as per the global processes

• Globally ranked 1st for 3 years running in terms of CSI
  Highest NPS score of 94.5
• 33% referral business generated

Manpower Training & Development To recruit, train, and retain Manpower at Dealership

• Globally ranked 2rd in terms of training penetration for FY22

National Community Development: Organize Triumph Riding Events and Experiences

• Have single handedly established all national properties currently in operation developing CFTs and aligning multiple functions
• Triumph Adventure Trails | Triumph Track Days | Roads Less
  Traveled

• Responsible for achievement of model-wise retail targets
• Customer Satisfaction: Achievement in terms of SSI score card
• Awarded for Best CSI twice in Quarterly Business Meets
• Allied Businesses: Achieving targets against retail penetration for:
  o Auto Terrace – Resale/Exchange Business
  o Corporate penetration
  o Honda Assure – Insurance Business
  o Extended Warranty
  o RSA – Road Side Assurance
  o Accessories
• Achievement of Business Enablers
  o Manpower adequacy with training accreditations
  o Test Drive Ratio

o Finance penetration

Territories Handled

a. Pune (Rest of Maharashtra): August 2013 to April 2014
b. Gujarat: January 2012 to August 2013
c. Gujarat and Madhya Pradesh: October’11 to January’12
d. Madhya Pradesh: November’10 to October’11

• Responsible for total motorcycle and accessories business
• Formulation and execution of strategies towards business development and brand management
• Upgrading of existing network, appointment of new dealers & other business partners to improve market penetration and to establish the brand
• Co-ordination with financiers for competitive finance schemes for customers
• Closely monitoring on working capital of business partners & tie up with financiers for inventory funding
• Responsible for imparting sales training regarding new product launches and general staff development

Achievements

• Network correction plan initiated and executed in Madhya Pradesh with closing of 3 dealerships and appointment of 3, and in Gujarat by appointment of 8 new dealerships. In Maharashtra appointment of 2 new dealerships.
• Increased sales by 23% over FY13 in Maharashtra
• Increased Sales in Gujarat by 110% and in M.P. by 20%
• State of Gujarat won the “Keep Riding” award given by Royal Enfield, for conducting rides across the state

• Tracked marketing efforts to monitor results in real-time.
• Generated leads through phone calls, emails and face-to-face interactions.
• Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Organized a National Conference on Security Vulnerability Analysis
• Development of Marketing Tools for the new product - Energy Audits