Puneet Tyagi
New Delhi
Summary
Strategic and results-driven Business Analyst with 3.5+ years of broad-based experience in Telecom domain (EPC, OSS/BSS, charging system and billing systems (BSCS)). Recognized as a visionary and creative thinker with strong analytical skills. Having total 8+ years of experience in IT industry (B.A. and QA). Equipped with excellent communication skills, work ethics, and possesses a strong sense of leadership with a commendable record of accomplishment.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Product Designer
Tech Mahindra
08.2024 - Current
- Serving as a Product Designer for Telefonica Germany, specializing in creating efficient design solutions.
- Developing detailed low-level designs for various features, documented in AID and IFS documents.
- Collaborating on the development and customization of product offers within the Hansen Catalog.
- Enhancing TMF 620-compliant APIs and XSLTs in alignment with design specifications.
- Conducting API-based unit testing.
- Defect tracking and resolution processes to maintain project standards.
Product Designer
INFOSYS
04.2023 - 07.2024
- Company Overview: Inmarsat Account, Gurgaon
- Working as a product designer (Product modelling)
- Preparing JIRA stories for designing the stories by giving the detailed information in acceptance criteria
- Working for developing products in the Hansen catalog
- Performing unit testing on Sales force CRM and Hansen OM
- Inmarsat Account, Gurgaon
Business Analyst
WIPRO Ltd.
04.2021 - 02.2023
- Company Overview: Grameenphone Account, Greater Noida
- Worked as a liaison between Business Users and Technical team
- Responsible for gathering and analyzing business requirement and to provide the suitable solution
- Prepared the High Level Design documents and conducted requirement walk-through and sign-offs from offshore and onsite
- Lead the daily scrum meetings, scrum retrospective meetings and set the priorities for the team
- Worked on Agile methodology for product delivery & Waterfall methodology
- Acted as a customer key contact and guided them through the analysis process
- Ensured proper process guidelines are followed from requirement analysis phase, to test management, test strategy and planning, defect management and finally the release management
- Good knowledge on Telecom domain like EPC, BSS, CRM, BSCS, BRM, Charging System, OM
- Impact/Gap Analysis
- Traveled Onsite (Bangladesh) for Requirement understanding and UAT support
- Grameenphone Account, Greater Noida
Test Lead & Sr. QA Engineer
WIPRO Ltd.
07.2018 - 03.2021
- Company Overview: Grameenphone Account, Greater Noida
- Applied the business and functional knowledge including testing standards, guidelines and testing methodology meet the overall test objectives
- Responsible for inspecting the testing procedures are adhered to within the project
- Involved in providing technical support, developing and maintaining efficient QA tests, monitoring operations that affect quality, appraising customer requirements, collecting and analyzing data, reviewing current policies or standards
- Responsible for providing reviews on how to better enhance the user experience
- Responsible to create Products, Rate Plans and decomposition tasks in EPC
- Accountable for assuring all aspects of the project delivery are scoped, planned, tracked, implemented and maintained post successful completion of the SIT
- Expertise in Test Planning, Constructing and Executing the test cases
- Excellent knowledge of Telecom Testing, Application Testing, Manual testing, Functional testing, Unit testing, Integration testing, API testing, Regression testing and waterfall methodology
- Knowledge of Performance Testing (JMeter)
- Grameenphone Account, Greater Noida
Test Engineer
WIPRO Ltd.
07.2015 - 02.2018
- Company Overview: SAP Account, Bangalore
- Responsible for gathering of requirements, Creation of Test Plan and creation of Test Matrix
- Testing of SAP Owned and Developed Applications (Infrastructure testing)
- Testing of Packages, Group policy object, Configuration Item, Patches, Services
- Work involved Testing types: Functional testing, System Testing, Regression Testing
- Effectively interacted with the client departments regarding software defects and functionality issues
- Basic knowledge on SAP MM & SD modules
- Tools used: TOSCA, Quality Center
- SAP Account, Bangalore
Education
B.Tech -
Galgotias University
08.2011 - 04.2015
12th Standard - undefined
New Green Field Public School
New, Delhi 03.2010 - 03.2011
Skills
Test Planning
Constructing test cases
Executing test cases
Telecom Testing
Application Testing
Manual testing
Functional testing
Unit testing
Integration testing
API testing
Regression testing
Waterfall methodology
Performance Testing
JMeter
Accomplishments
- Best Service Delivery Person 2020: Star of the business Award.
- Performer of the Quarter: Performer of the Quarter Award for end to end successfully delivery of MNP and Conversion Project.
- Extraordinaire Award Q3, 2022.
- Best joiner in the team Award 2023.
Timeline
Product Designer
Tech Mahindra
08.2024 - Current
Product Designer
INFOSYS
04.2023 - 07.2024
Business Analyst
WIPRO Ltd.
04.2021 - 02.2023
Test Lead & Sr. QA Engineer
WIPRO Ltd.
07.2018 - 03.2021
Test Engineer
WIPRO Ltd.
07.2015 - 02.2018
B.Tech -
Galgotias University
08.2011 - 04.2015
12th Standard - undefined
New Green Field Public School
03.2010 - 03.2011
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