PUNEETH BALAKRISHNA
Enablement Manager
Bengaluru
Summary
Dedicated professional with 10 years of work experience in manufacturing sector and IT sector. Skilled at project budgeting, management, ERP implementation, reporting and risk mitigation.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
Work History
Enablement Manager
Core Integra Consulting Services Private Limited
11.2022 - Current
- Planning, scheduling and enablement TCS iON ERP across multiple micro vertical manufacturing clients.
- Analyze client business scenarios and conduct business process mapping.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Senior Associate- Digital Operations
Emids Technologies Private Limited
01.2022 - 10.2022
- Generate monthly reports pertaining to forecasts and utilization.
- Create monthly billing sheets based on allocations to assist in invoice generation.
- Connect with internal stakeholders to discuss on Revenue, Margins and Ad Hoc requests.
General Manager/ERP Implementation Consultant
Hydax Hydraulics Private Limited
04.2015 - 01.2022
- Setup and implementation of TCS Ion ERP.
- Coordinate between various internal and external stakeholders for gathering requirements, creating/modifying processes, data migration, data testing and documentation.
- Admin for TCS Ion ERP for sales, production, purchase, inventory and finance modules.
- Review and approve transactions from various ERP modules.
- Creations of various project budgets and ensure minimal over runs.
- Generate various report templates and ensure accurate reporting to management within defined timelines.
- Process Audit management to ensure smooth flow of all operational transactions.
- Regular interaction with Sales team to address multiple techno-commercial queries, Production/quality team to ensure timely delivery of orders, Finance team to ensure healthy cashflow.
- Ensuring proper collaboration between Sales, Production and Finance operations.
- Lead various discussions with key customers and ensuring client expectation and standards are met.
- Conduct periodic reviews of Revenue in pipeline, revenue booked, cost status, resource deployment for managing various projects health.
- Create and maintain various reports pertaining to forecast, internal budget allocation and project status.
- Managing various vendors and ensuring flow of information to them.
- Managing client expectations, conducting various client reviews and ensuring client satisfaction.
- Conduct ISO statutory audits and prepare audit reports.
- Ensured continuous improvement of products, processes and quality standards.
- Ensuring strict adherence to company policies and quality standards.
Education
Bachelor of engineering - Mechanical
J.S.S Academy of Technical Education
BengaluruProfessionalaccomplishments
- Nominated and led the implementation of ISO 9001:2008 standards.
- Nominated to setup TCS Ion ERP tool.
- Awarded by Client Lakshmi Vacuum Technologies Private Limited in the month of April 2024 for seamless integration of TCS iON ERP.
Timeline
Enablement Manager
Core Integra Consulting Services Private Limited
11.2022 - Current
Senior Associate- Digital Operations
Emids Technologies Private Limited
01.2022 - 10.2022
General Manager/ERP Implementation Consultant
Hydax Hydraulics Private Limited
04.2015 - 01.2022
Bachelor of engineering - Mechanical
J.S.S Academy of Technical Education
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