Puneet Kashav

Dynamic Food and Beverage Restaurant Manager with over 8 years of experience in 5-star Hotels and Resorts. Specializing in All Day Dining, Coffee Shops, Specialty Restaurants, Bars and In-Room Dining, I prioritize guest satisfaction and hygiene. Skilled in training and mentoring colleagues to reach their professional and personal goals, I approach challenges with enthusiasm, decisiveness and a proactive mindset. I thrive on engaging with guests and staff alike, fostering a positive and stimulating environment. Seeking a challenging and rewarding career that allows me to leverage my expertise and passion for hospitality.

All Day Dining & Coffee Shop

Italian & Indian Speciality 

In Room Dining

Lounge & Bar Wine

· Manage all aspect of food and beverage outlets daily and coordinate special

events.

· Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlets.

· Created a cross-training program ensuring staff members were able to perform confidently and effectively in all position.

· Provided extensive health and safety training to all member of staff achieve a score of 85% from health inspection team.

· Reduced variable cost through tighter controls on overtime expenditure and inventory waste.

· Improved efficiency, sequence of service order expediting, and table turn times in all dining outlets to achieve a gain in daily covers served with zero additional labor overhead cost.

· Increase employee satisfaction while cutting staff turnover in half by developing staff recognition and accountability programs.

· Reduce food and beverage cost after identifying and eliminating inventory issues such as excess ordering, poor storage, and inefficient waste management.

· Setting targets and preparing sales monthly reports.

· Handling outdoor function to contributes to profits in total revenue.

· Increase IRD revenue through quality service, cross training, suggestive selling, and teamwork.

· Responsible for handling the entire F&B Operations including Four F&B Outlets, Bar, In Room Dining, Events & Meetings and miscellaneous.

· Controlling and monitoring Inventory and revenues and modified procedures and prices to increase the profitability of the Food and Beverage Service.

· Maintaining positive relationships with multiple departments in the resort.

· Addressing employee grievances and provided solutions with the help of higher management.

· Ensuring the highest level of Guest Satisfaction and Hygiene and Safety Standards within the department.

· Introduced and successfully implemented the Sattvic Dining Concept and prepared the S.O.Ps for the same.

· Reduce overall labor cost to ideal.

· Developed creative product ideas and point of sale strategies to increase profit.

· Forecasted sales, placed product orders, and monitored inventory control in accordance with budget constraints

· Operate the outlets consistent with all legal, statutory, and financial requirements and documentation, reporting systems, contractual obligations,security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed, and maintained to ensure the successful operation of the hotel.

1.Manager of the Quarter winner-May 2023

2.Certified in Integrated Management System (Hawksvale UK-3.Institute of Environment,Health,Safety & Fire Management)

4.Certificate of Completion -Wine Training (Shangri -La Academy)

5.Certificate of Completion - Shangri- La Care Programme