Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Mobile Numbers
Personal Information
Affiliations
Timeline
Generic
Punit Tyagi

Punit Tyagi

Faridabad

Summary

To get a challenging position in a well reputed institution where I can use my abilities for the betterment of the firm by being resourceful and innovative. I can get along with different kinds of people and I am adaptable to new environment and responsibilities. Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment.

Overview

8
8
years of professional experience

Work History

Loss Prevention Officer

Lenskart Solution Pvt. Ltd
Gurgaon
09.2022 - Current
  • Monitored the number of cases received and returned by the audit team and the operations team on a weekly, monthly, and quarterly basis.
  • Enhanced environmental monitoring, implementing new technologies for better data accuracy.
  • Boosted team morale and productivity, providing regular feedback and encouragement
  • Strengthened security measures, conducting regular checks and updating protocols as necessary
  • Improved workflow efficiency with meticulous oversight of project timelines and deliverables
  • Supported crisis management efforts, closely monitoring and reporting on emergency situations
  • Supported quality assurance efforts by closely monitoring production processes
  • Enhanced safety protocols by conducting regular monitoring and reporting of environmental hazards
  • Contributed to project success, maintaining vigilant oversight of project milestones and budget
  • Enhanced project visibility, regularly updating stakeholders on progress and challenges
  • Contributed to research projects by meticulously collecting and analyzing data
  • Optimized operational efficiency with implementation of new monitoring software
  • Streamlined data collection processes to support accurate and timely reporting
  • Ensured compliance with industry standards, conducting thorough inspections and audits

Business Development Manager

Tata Motors Finance Ltd.
Faridabad
10.2018 - 08.2021
  • Managing PV loans through PV dealer
  • Processing loans through the documents collected by the executives
  • Contacting customers and collecting documents
  • Processing loan through LOS
  • Coordinating with credit team and help in resolving the queries
  • Files Checking and preparing the same for disbursement
  • Interacting with the Operation Department and sales team
  • Processing of loans through the documents collected by the business executives
  • File checking, risk evaluating and appraisal of loans and preparing files for final disbursement
  • Collecting customers basic information
  • Processing loans without time delay
  • File checking and disbursement
  • Resolving queries

CUSTOMER CARE EXECUTIVE

CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED
Gurgaon
09.2017 - 11.2018
  • Developed customer satisfaction goals and coordinated with the team to meet them on a consistent basis.
  • Participated in team meetings to discuss strategies for improving customer satisfaction levels.
  • Managed inbound and outbound customer service calls, ensuring high-quality support.
  • Utilized strong multitasking skills to handle simultaneous customer calls and inquiries with professionalism.
  • Received customer care calls and resolved the customer queries.
  • Updated and maintained databases with current information.
  • Handle customer complaints and concerns.
  • Provided product information to new and existing consumers.
  • Achieved 85%–100% scores for call resolutions, surpassing the 80% quality target.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

M.C.A. -

MDU ROHTAK
Faridabad
01.2017

B.C.A. - Computer Science

MDU ROHTAK
Faridabad
01.2013

H.B.S.E -

HBSC
Faridabad
01.2008

S.S.C -

HBSC
Faridabad
01.2006

Skills

  • Theft detection
  • Theft prevention
  • CCTV monitoring
  • Theft investigation
  • Fraud detection
  • Multitasking
  • Data analysis
  • Surveillance technology
  • IP camera configuration
  • Team collaboration
  • Loan processing
  • File management
  • Customer communication

Hobbies and Interests

  • Playing cricket
  • Traveling
  • Listening music

Disclaimer

I hereby confirm that the foregoing information is accurate and true to the best of my knowledge as belief.

Mobile Numbers

  • 9716222620
  • 9268235200

Personal Information

  • Father's Name: Naresh Kumar Tyagi
  • Mother's Name: Pavitra Devi
  • Date of Birth: 06/30/91
  • Gender: Male
  • Nationality: Indian

Affiliations

Theft deduction

Improve store Quality

Timeline

Loss Prevention Officer

Lenskart Solution Pvt. Ltd
09.2022 - Current

Business Development Manager

Tata Motors Finance Ltd.
10.2018 - 08.2021

CUSTOMER CARE EXECUTIVE

CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED
09.2017 - 11.2018

M.C.A. -

MDU ROHTAK

B.C.A. - Computer Science

MDU ROHTAK

H.B.S.E -

HBSC

S.S.C -

HBSC
Punit Tyagi