Punithan Gurumurthi
Banker, Customer Support Specialist
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Retail Banker
TNSC Bank Ltd
Chennai
05.2017 - Current
- Reached out, generated appointments and built new relationships to grow business.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
Customer Support Specialist
Iopex Technologies
Chennai
02.2015 - 05.2017
- Maintained and managed customer files and databases.
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided primary customer support to internal and external customers.
Technical Support Engineer
Sitel India Pvt Ltd
Chennai
05.2014 - 12.2016
- Served as primary point of contact for support relating to owned solutions and products.
Education
Master Of Engineering - Civil Engineering
08.2013 - 05.2015
Bachelor Of Engineering - Civil Engineering Technology
09.2009 - 04.2013
Skills
Complaint resolution
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Banker - TNSC Bank Ltd
05.2017 - Current
Customer Support Specialist - Iopex Technologies
02.2015 - 05.2017
Technical Support Engineer - Sitel India Pvt Ltd
05.2014 - 12.2016
Hindustan University - Master Of Engineering, Civil Engineering
08.2013 - 05.2015
Prince Shri Venkateshwara Engineering College - Bachelor Of Engineering, Civil Engineering Technology
09.2009 - 04.2013