Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Punithan Gurumurthi

Punithan Gurumurthi

Banker, Customer Support Specialist
Chennai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Retail Banker

TNSC Bank Ltd
Chennai
05.2017 - Current
  • Reached out, generated appointments and built new relationships to grow business.
  • Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.

Customer Support Specialist

Iopex Technologies
Chennai
02.2015 - 05.2017
  • Maintained and managed customer files and databases.
  • Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided primary customer support to internal and external customers.

Technical Support Engineer

Sitel India Pvt Ltd
Chennai
05.2014 - 12.2016
  • Served as primary point of contact for support relating to owned solutions and products.

Education

Master Of Engineering - Civil Engineering

Hindustan University, Chennai
08.2013 - 05.2015

Bachelor Of Engineering - Civil Engineering Technology

Prince Shri Venkateshwara Engineering College, Chennai
09.2009 - 04.2013

Skills

Complaint resolution

Sales expertise

Multi-line phone talent

Account management

Technical Support

Creative problem solving

Money handling abilities

Receiving support

CRM

Training development aptitude

Administrative support

International sales support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Banker - TNSC Bank Ltd
05.2017 - Current
Customer Support Specialist - Iopex Technologies
02.2015 - 05.2017
Technical Support Engineer - Sitel India Pvt Ltd
05.2014 - 12.2016
Hindustan University - Master Of Engineering, Civil Engineering
08.2013 - 05.2015
Prince Shri Venkateshwara Engineering College - Bachelor Of Engineering, Civil Engineering Technology
09.2009 - 04.2013
Punithan GurumurthiBanker, Customer Support Specialist