ERP TOOLS
MSI Services Pvt Ltd, Assistant Manager, 2022-04-01, Managing the Team of 20+ Resources in the Organization, Lead & Manage all Supply Chain Team and activities across all the projects for the Organization., Handling big box customers (HD Direct, Wayfair, Walmart, Amazon, Home Decor and Pre-World) and Customer escalations, Developed & Generate monthly Management reports., Develop Inventory costs forecast or standard cost limits., Process Purchase orders for critical customers and creating the shipment, Allocating the customer requests to the team, Develop and present planograms to be placed at customer's store, Plan inventory and coordinate shipment of displays/fixtures with the warehouse, Monitor the payment gateway to verify the successful transactions, Develop, Monitor & evaluate KPIs for Supplier performance to assess ability to meet quality and Delivery Requirements Analyzing the Sales Orders data, Handling inbound Home Depot store calls, Develop procedures to improve the process and get the process change documents approved internally, Train & evaluate the new joiners and other team members and helping in improving the TAT, Part of the Auditing team to audit the orders processed by the internal team, Updating the active and inactive SKU's in Commerce HUB Portal, Validate the material price on the PO with the internal tool and coordinate with the respective internal teams if any discrepancies, Filing freight claims and working with the Insurance team in case of damaged consignments., Assisting the store on Return Materials and there returns policy., Communicating process updates to Order Processing team and ensure compliance., Working with the warehouse team and getting information if the material is packed as per the Sales Order request and approve it further for order shipment., Managing and scheduling the material loaded for locations, where logistics team do not have a location access, Develop procedures & metrics to evaluate or select Logistics and maintain quality control, Verify the Online orders received from customers and sent to respective vendors, Negotiate with Freight Forwarders on Payment terms, Quality, Quantity and Delivery lead time, Coordination with Contract Manufacturers regarding scheduling, expediting, dispatch, order cancellation etc., Generate RMA numbers by following the standard procedure and create RT, Generating the Customer invoices and submit to the finance department to process the payment., Ensure shipment weight compliance, safety of the vehicles, and drivers are following DOT regulations., Communicating process updates to Order Processing team and ensure compliance, Collect products details & pictures and update in database for Auditing Purpose, Working on monthly basis to check if the orders are shipped on timely manner with the data provided by customer for avoiding penalties, Performing additional duties provided by the Management, Collaborate with Sales, Operations, Finance and Customer Service teams, Execute the implementation and operational plan for systems.