Summary
Overview
Work History
Education
Skills
Certification
Workexperiencedetails
Erptools
Languages
Accomplishments
Timeline
Generic

Punith Kumar V S

Bangalore

Summary

  • An adaptable process associate capable of analyzing several different types of business process. Skilled in managing business operations, vendor management, process optimization. Proficient in managing end to end backend operations including inventory management, order management.
  • Enthused and goal driven with strong work ethics, continuously striving for improvement coupled with excellent management aptitude with an eye for detail and commitment to offer quality work.
  • A strong & effective communicator with integrity of thoughts & actions, driving critical/challengingprojects.
  • An accomplished Supply Chain professional with over 8+years of comprehensive experience in Leading end-end supply chain functions handling Multimillion-dollar projects Covering Procurement, Vendor Management, Order Management, warehouse Management & Logistics, Order Fulfillment, and end-end Quote to cash operations. Recognized throughout the career for exemplary performance in building and enhancing processes and generating savings for the Organizations. Exhibited excellence in utilizing qualitative and quantitative skills in negotiating. Proven competence in managing teams and interacting with cross functional resources

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Support Associate

MSI Services Pvt. Ltd
Bangalore
12.2022 - Current
  • Processing sales orders for MSI's biggest customer.
  • Enter all relevant purchase order data elements, including part numbers, shipping and billing information, and any special instructions.
  • Orders are to be created per documented work instructions.
  • Liaise with the Business Units to discuss order status, to ensure customer requests are processed efficiently and accurately.
  • Planning and scheduling carriers for shipping.
  • Updating internal and client systems with the shipping info.
  • Serve as a liaison with the third-party delivery service to coordinate deliveries and resolve problems.
  • Provide information and assistance, as needed, to inventory and warehouse personnel.
  • Any additional work/task provided by the team lead related to your team.
  • The candidate should have the ability to multitask, prioritize, learn more, and be flexible.
  • The candidate must have excellent interpersonal and communication (verbal & written) skills with all levels of employees and management
  • The candidate should have excellent PC skills and should be well versed with Microsoft Products like Excel, Word and Access (optional).
  • Ability to work effectively with other organizations and individuals at all levels with minimal supervision, and assumes accountability for issues until final resolution.
  • Flexible to all shifts in rational.

Process Associate(SCM)

CRESC Datasoft Pvt. Ltd
Bangalore
06.2021 - 12.2022
  • SME (Subject Matter Expert)- Assisting a team of six people in all process related queries and daily work assignments.
  • Processing orders received from different vendors.
  • Creating an order copy for the factory, as per the customer purchase order.
  • Placing order for raw materials to different vendors.
  • Following up with the factory and vendors for the update of goods' ETA.
  • Creating cartoon labels and pick tickets for the warehouse for packing of goods.
  • Creating a packing list for the warehouse as per the customer instructions, so that the warehouse can pack goods as per customer needs.
  • Routing the purchase orders in the given period of time, so that goods can ship out in time.
  • Once goods are shipped, a signed Bill of Lading is received from the warehouse, and invoicing is done accordingly.
  • On a daily basis, after orders are invoiced, an assignment is created and sent to the factor for disbursal of payments.
  • Sending weekly sales report, inventory report to the client.
  • Sending monthly shipment report, import/domestic report.
  • Overcome objections of prospective customers.

Fulfilment Support Excecutive

Qwikcliver Solutions Pvt Ltd, Bangalore
BANGALORE
05.2018 - 06.2021
  • Addressing and Resolving End User Issues.
  • Operation Administration – (reports, data Backups, server checks, etc.)
  • Communicating technical information to customers and team members.
  • Manage help desk email queues.
  • Experienced ticketing system administrator (Service Desk, JIRA)
  • Strong problem-solving and troubleshooting skills.
  • Maintaining a high standard of customer service.
  • Outstanding oral and written communication.
  • Training new help desk team members.
  • Ability to learn new software at a fast pace.

Education

BBA - Finance

Reva Institute of Science And Management
Bangalore
06-2015

Skills

  • Microsoft Excel
  • Microsoft Office
  • Order Management
  • Inventory Management
  • Vendor Management
  • Effective Communication
  • Interpersonal skill
  • Decision Making
  • Problem Solving
  • Analytical/Critical Thinking
  • Stress Management
  • Research
  • Project Management
  • Time Management

ERP TOOLS

  • ERP Tools MAS500
  • Manhattan Supplier Tool
  • Walmart and Lowes Supplier Tool
  • ZenDesk- Ticket System
  • Jira Tool and Sisense

Certification

  • Error Free Order Processing at Qwikcliver BRAVO in (21-01-2019)

Workexperiencedetails

MSI Services Pvt Ltd, Assistant Manager, 2022-04-01, Managing the Team of 20+ Resources in the Organization, Lead & Manage all Supply Chain Team and activities across all the projects for the Organization., Handling big box customers (HD Direct, Wayfair, Walmart, Amazon, Home Decor and Pre-World) and Customer escalations, Developed & Generate monthly Management reports., Develop Inventory costs forecast or standard cost limits., Process Purchase orders for critical customers and creating the shipment, Allocating the customer requests to the team, Develop and present planograms to be placed at customer's store, Plan inventory and coordinate shipment of displays/fixtures with the warehouse, Monitor the payment gateway to verify the successful transactions, Develop, Monitor & evaluate KPIs for Supplier performance to assess ability to meet quality and Delivery Requirements Analyzing the Sales Orders data, Handling inbound Home Depot store calls, Develop procedures to improve the process and get the process change documents approved internally, Train & evaluate the new joiners and other team members and helping in improving the TAT, Part of the Auditing team to audit the orders processed by the internal team, Updating the active and inactive SKU's in Commerce HUB Portal, Validate the material price on the PO with the internal tool and coordinate with the respective internal teams if any discrepancies, Filing freight claims and working with the Insurance team in case of damaged consignments., Assisting the store on Return Materials and there returns policy., Communicating process updates to Order Processing team and ensure compliance., Working with the warehouse team and getting information if the material is packed as per the Sales Order request and approve it further for order shipment., Managing and scheduling the material loaded for locations, where logistics team do not have a location access, Develop procedures & metrics to evaluate or select Logistics and maintain quality control, Verify the Online orders received from customers and sent to respective vendors, Negotiate with Freight Forwarders on Payment terms, Quality, Quantity and Delivery lead time, Coordination with Contract Manufacturers regarding scheduling, expediting, dispatch, order cancellation etc., Generate RMA numbers by following the standard procedure and create RT, Generating the Customer invoices and submit to the finance department to process the payment., Ensure shipment weight compliance, safety of the vehicles, and drivers are following DOT regulations., Communicating process updates to Order Processing team and ensure compliance, Collect products details & pictures and update in database for Auditing Purpose, Working on monthly basis to check if the orders are shipped on timely manner with the data provided by customer for avoiding penalties, Performing additional duties provided by the Management, Collaborate with Sales, Operations, Finance and Customer Service teams, Execute the implementation and operational plan for systems.

Erptools

  • ERP Tools MAS500
  • Manhattan Supplier Tool
  • Walmart and Lowes Supplier Tool
  • ZenDesk- Ticket System
  • Jira Tool and Sisense

Languages

Kannada
First Language
English
Elementary (A2)
A2
Hindi
Beginner
A1

Accomplishments

  • Error Free Order Processing at Qwikcliver BRAVO in (21-01-2019)

Timeline

Sales Support Associate

MSI Services Pvt. Ltd
12.2022 - Current

Process Associate(SCM)

CRESC Datasoft Pvt. Ltd
06.2021 - 12.2022

Fulfilment Support Excecutive

Qwikcliver Solutions Pvt Ltd, Bangalore
05.2018 - 06.2021

BBA - Finance

Reva Institute of Science And Management
Punith Kumar V S