PUNJAB SINGH
716 GF Divine World Sector 115 Mohali Punjab
Summary
Seeking an opportunity for professional growth, challenging ventures and increasing responsibilities as an Employee of an Organization where individual skills, dedication and team Spirits are recognized and rewarded.
Overview
14
14
years of professional experience
Work History
Senior Executive Reconciliation
Hitachi Payments Services Pvt Ltd
02.2024 - Current
- I addressed the improper deduction with the banking representative and requested a refund.
- Ensure that the bank receives a response from Hitachi for each and every disputed transaction.
- Inputted financial data and produced reports using [Software].
- Streamlined daily reporting, information entry, for efficient record-keeping purposes.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reduction in deduction by the bank compared to last FY's total deduction.
- Early closure of disputes raised by the bank.
Deputy Manager
Securevalue India Limited
4 2021 - 02.2024
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Managed daily operations to ensure the smooth functioning of the branch, and the timely completion of tasks.
- Increased customer satisfaction with personalized service strategies, and superior problem-solving skills.
- Responsible for overall accountability of day-to-day operations, cost optimization, and identifying and managing risk factors during operations.
- Oversaw diverse banking operations including ATMs, CDP, and CIT.
- Managing cash-in-transit operations with integrity and operational excellence.
- Dedicated to securing cash logistics and seamless CDP operations.
Assistant Manager - Operations
Securevalue India Limited
04.2018 - 03.2021
- Supervised operations team to support operational excellence and excellent customer service.
Senior Executive Operations
Securevalue India Limited
04.2014 - 03.2018
Executive Operations Assistant
Securevalue India Limited
10.2013 - 03.2014
ATM Custodian
Securevalue India Limited
03.2013 - 09.2013
ATM Custodian
SSMS Private Limited
02.2012 - 02.2013
Customer Care Executive
Tata BSS, Tata Sky
01.2011 - 01.2012
Education
Bachelor Of Science - Information Technology
Nagaland Global Open University
Certificate III In Graphics And Multimedia -
Cambridge International Collage
Melbourne Australia, AustraliaSenior Secondary -
Dashmesh Public Senior Secondary School
Ferozepur Skills
- Problem-solving abilities
- Planning and organizing
- Team building and training
- Effective Leadership Skills
- Internet (Advanced), Microsoft Word (Advanced), Microsoft Excel (Intermediate), PowerPoint (Intermediate)
Hobbies and Interests
- Traveling
- Listing to music
Awards
Superstar Award for Exemplary Contribution to the Organization – 2015
Superstar Award for Exemplary Contribution to the Organization - 2019
Star Performer GIN-SHOU Award Exemplary Contribution to the Organization - 2025
Timeline
Senior Executive Reconciliation
Hitachi Payments Services Pvt Ltd
02.2024 - Current
Assistant Manager - Operations
Securevalue India Limited
04.2018 - 03.2021
Senior Executive Operations
Securevalue India Limited
04.2014 - 03.2018
Executive Operations Assistant
Securevalue India Limited
10.2013 - 03.2014
ATM Custodian
Securevalue India Limited
03.2013 - 09.2013
ATM Custodian
SSMS Private Limited
02.2012 - 02.2013
Customer Care Executive
Tata BSS, Tata Sky
01.2011 - 01.2012
Deputy Manager
Securevalue India Limited
4 2021 - 02.2024
Bachelor Of Science - Information Technology
Nagaland Global Open University
Certificate III In Graphics And Multimedia -
Cambridge International Collage
Senior Secondary -
Dashmesh Public Senior Secondary School
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