Purab Prasad
Chennai
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sr.Team Lead Inside Sales
Climber Knowledge & Careers Pvt Ltd
Bangalore
01.2023 - 04.2024
- Pioneered B2B operations, initiating lead generation strategies for corporate relations team and establishing a thriving and sustainable channel for business development.
- Launched an initiative, the Re-activation Channel, aimed at enhancing optimal connectivity todrive increased Return on Ad Spend (ROAS) and Return on Investment (ROI).
- Led and oversaw a team of 45 individuals, with direct management of four Team Leads.
- Drove a 35% enhancement in unit and revenue efficiency in RAC channel.
- Collaborated closely with cross-functional teams, including Program, Product, Finance, and Marketing, providing real-time feedback and formulating impactful sales plans.
Inside Sales Representative
Climber Knowledge & Careers Pvt Ltd
Bangalore
08.2021 - 01.2023
- Commenced my professional journey as an Inside Sales Executive and swiftly progressed to therole of Team Lead within the first year of my career.
- Conducted presentations, market programs, and network with students and colleges.
- Generated sales leads and promote MyCaptain's offerings. Organized campus events and workshops to engage with students.
Guest Service Representative
Marriot international
Chennai
04.2021 - 06.2021
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Verified reservations by phone or in person.
- Assisted guests with check-ins and check-outs in a timely manner.
- Resolved guest complaints in a professional manner.
- Processed payments for room charges, taxes, and other incidentals as required.
- Maintained accurate records of all transactions within the hotel software system.
Education
Bachelor of Science - Hospitality
SRM IHM University
Chennai10-2020
High School Diploma -
KRMM Higher Secondary School
Chennai06-2017
Skills
- Complex Problem-Solving
- Key Performance Indicators
- Sales expertise
- Team Supervision
- Customer Service Management
- SOP Adherence
Languages
Tamil
First Language
Malayalam
Intermediate (B1)
B1
English
Proficient (C2)
C2
Timeline
Sr.Team Lead Inside Sales
Climber Knowledge & Careers Pvt Ltd
01.2023 - 04.2024
Inside Sales Representative
Climber Knowledge & Careers Pvt Ltd
08.2021 - 01.2023
Guest Service Representative
Marriot international
04.2021 - 06.2021
Bachelor of Science - Hospitality
SRM IHM University
High School Diploma -
KRMM Higher Secondary School
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