PURNA DEVI N
BANGALORE
Summary
To enrich the skills and become a professional in Healthcare Industry. Quest to work in an organization which enables me to cope up with emerging as well as latest concepts and provide scope for widening the spectrum of knowledge.
Experienced with leading team coordination efforts to ensure efficient workflow and communication. Utilizes organizational and interpersonal skills to manage schedules and resources effectively. Track record of fostering collaborative environment and meeting team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Coordinator
Availity Foresupport services Ind Pvt Ltd
06.2010 - 04.2018
- Worked for charge entry end to end process by handling teams, handling insurance verification team and Availity EDI registration team.
- Thorough in preparation of all process documents, production reports and part of all client calls.
Obsidian Software Pvt Ltd
03.2009 - 04.2010
- Function: Handling Charges and Payments Team
- Software: Perfecture & LYTEC
Group Coordinator and Team Leader
Omega Healthcare India Pvt Ltd
12.2004 - 02.2009
- Functions – Payment posting for one year, Group Coordinator for Charge team, Quality Control Team, Payment posting Team and helped AR
- Worked for US client directly as a auditor for charges, payments and denials.
- Worked as a Team Leader for four different clients at the same time for the function of payment posting team, employee reports and Client reports.
- Software - KAM2000, Centricity, Misys and AdvancedMD
- Healthcare
Sr. Claims Processor
Process Mind Ind.Pvt.Ltd
02.2004 - 12.2004
- Functions – Charge Quality Control, Payment posting, denial management and AR
- Software - Kredo, AdvancedMD and Verical
- Healthcare
Claims Processing Executive
Globenet Ind.Pvt.Ltd
02.2002 - 01.2004
- Functions – Charge entry, Quality Control denial management and AR
- Software - Medsys, Medinet
- BPO Medical Billing
Education
Bachelor of Commerce -
Nagarjuna University
A.PDiploma - Commercial and Computer practice
The Board of Technical Education
A.PX Standard - undefined
State Board of Secondary Education
A.PSkills
- Medical billing trainer
- Document writer
- Expert in team management
- Customer support execution
- Expertise in MS OFFICE Package (Word, Excel and PowerPoint)(Expert in excel)
- Type writing higher grade
- Human resources
- Employee evaluation
- Supervisory expertise
- Problem-solving
- Time management
- Workload balancing
- Team motivation
Certification
Golden brick award by Omega Healthare
LANGUAGES KNOWN
English, Telugu, Hindi, Tamil and Kannada
Timeline
Team Coordinator
Availity Foresupport services Ind Pvt Ltd
06.2010 - 04.2018
Obsidian Software Pvt Ltd
03.2009 - 04.2010
Group Coordinator and Team Leader
Omega Healthcare India Pvt Ltd
12.2004 - 02.2009
Sr. Claims Processor
Process Mind Ind.Pvt.Ltd
02.2004 - 12.2004
Claims Processing Executive
Globenet Ind.Pvt.Ltd
02.2002 - 01.2004
Diploma - Commercial and Computer practice
The Board of Technical Education
X Standard - undefined
State Board of Secondary Education
Bachelor of Commerce -
Nagarjuna University
OTHER INTERESTS
Reading Books and Cooking
NATURE OF JOB
- Assisting Operators in all client – related activities and responsible for processing the incoming batches.
- Monitoring the quality of work done by the data representatives
- Ensuring the environment where each member can share concerns or fears regardless of their nature, without recrimination of humiliation
- Reporting the total work status, and constantly updating the production and batch status to our client.
- Solving the problems then and there up to the level of compliance, and constantly updating the status to my higher authorities.
- Mail interaction with US clients and taking part in the online training sessions and updating to the data representatives
- Expected package : As per company norms.