Purnima Bays
Quality Analysis
441 Ramesh Vihar Colony, Indore,MP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Quality Analyst
Teleperformance
Indore
09.2021 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
Seller Support Associate
Teleperformance
Indore
09.2020 - 09.2021
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience
Education
B.Tech - Computer Science
Sri Aurobindo Institute of Technology
Indore 08.2018 - Current
Higher Secondary -
Excellence Bal Vinay Mandir
Indore 06.2016 - 06.2017
Higher School -
Excellence Bal Vinay Mandir
Indore 06.2014 - 06.2015
Skills
- Great adaptability
Timeline
Quality Analyst
Teleperformance
09.2021 - Current
Seller Support Associate
Teleperformance
09.2020 - 09.2021
B.Tech - Computer Science
Sri Aurobindo Institute of Technology
08.2018 - Current
Higher Secondary -
Excellence Bal Vinay Mandir
06.2016 - 06.2017
Higher School -
Excellence Bal Vinay Mandir
06.2014 - 06.2015
DECLARATION
I hereby declare that the above information is true and best of my knowledge.
DECLARATION
I hereby declare that the above information is true and best of my knowledge.
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