Purnima Kumari
New Delhi
Summary
An enthusiast with desire to continuously enhances professional skills and personality through creative applications of knowledge to the organization in challenging working environment. Aspirant enough to take over any challenge and determined to exceed the expectations of the employer by continues improvement, learning and handwork.
Overview
6
6
years of professional experience
Work History
M1 (Gold Loan Operations)
KOTAK MAHINDRA BANK
Sangam Vihar
09.2023 - 10.2024
- Verification of documents as KYC, Compliance of approved terms and conditions, Updating in the systems.
- Attending walk in customer and resolution of customers
- Complaint meeting the customer requirements.
- Managing the day-to-day operation of the office.
- Accounting systems
- Marketing activity of other products
- Data visualization, critical thinking and collaboration.
- Preparing MIS of NPA accounts and working on CORE FINCLE NCIF AND BCIF software's.
Gold Loan Relationship Manager
DCB Bank Limited
06.2023 - 09.2023
- Opening Saving accounts
- Current account and gold loan
- Life insurance and General Insurance
- Demat accounts and dealing retail banking as well as commercial banking
- Preparing MIS of NPA accounts and regular monitoring
- Data analyst and preparing all the financial reports.
- Dealing with all the HNI customers Providing them good invest plan and higher returns.
Sales officer
HDFC Bank Limited
04.2022 - 06.2023
- Coordinate customer walk in branch and generate business through branch
- Heading entire administrative & functional activities of the gold loans for business growth
- Achieving the branch targets (gold loan, general insurance, auto loan, fixed deposits, SIP, unsecured loan, etc.)
- Inform gold loan amount. manage external gold valuation process coordinate with customer and convince for gold loan.
- Follow up with for timely interest collection
- Implementation of KYC norms as per RBI guidelines.
- CRM generation through calling and various marketing strategies.
officer sales
Axis bank ltd
08.2021 - 04.2022
- Opening casa accounts (saving and current account)
- Handling operations and sales both effectively
- Achieving sales targets in third party products (Demat accounts life Insurance, Medical Insurance, Credit card, General Insurance, Car Insurance etc
Branch Relationship Executive
Innove Service Private Ltd (SBI CARD)
09.2020 - 06.2021
- Generation of leads for the credit cards through branch.
- Calling the prospective data for CRM generation
- Do marketing for credit cards
Insurance calling motor insurance health insurance
Bajaj allianz staffing solution limited
10.2019 - 11.2019
- Sales Executive.
Banka Channel calling credit card
Quess Crop limited
04.2019 - 05.2019
- Sales Executive.
Bank channel calling credit cards
Axis securities limited
09.2018 - 03.2019
- Sales Executive.
Education
Bachelor of commerce -
D.U
01.2020
Intermediate -
CBSE
01.2017
Matriculation -
CBSE
01.2014
Skills
- Document verification
- KYC compliance
- MIS reporting
- Data visualization
- Complaint resolution
- Customer relationship management
Hobbies and Interests
- Listening Music
- Reading books
- Watching movies
Disclaimer
I hereby declare that above information is true the best of my Knowledge.
Languages
- Hindi
- English
- Hindi
Personal Information
- Citizenship: Indian
- Date of Birth: 02/22/97
- Gender: Female
- Marital Status: Married
Timeline
M1 (Gold Loan Operations)
KOTAK MAHINDRA BANK
09.2023 - 10.2024
Gold Loan Relationship Manager
DCB Bank Limited
06.2023 - 09.2023
Sales officer
HDFC Bank Limited
04.2022 - 06.2023
officer sales
Axis bank ltd
08.2021 - 04.2022
Branch Relationship Executive
Innove Service Private Ltd (SBI CARD)
09.2020 - 06.2021
Insurance calling motor insurance health insurance
Bajaj allianz staffing solution limited
10.2019 - 11.2019
Banka Channel calling credit card
Quess Crop limited
04.2019 - 05.2019
Bank channel calling credit cards
Axis securities limited
09.2018 - 03.2019
Bachelor of commerce -
D.U
Intermediate -
CBSE
Matriculation -
CBSE