Summary
Overview
Work History
Education
Skills
Accomplishments And Achievements
Languages
Extracurricular Activities
Key Result Areas
Personal Qualities
Timeline
Generic
Purushottam Banik

Purushottam Banik

Bangalore

Summary

Aiming for challenging assignments in an organization of repute.

Currently working with Adidas as a ASM Endowed with a passion for winning as evinced through demonstrated excellence in academics & extra-curricular activities Ability to analyse and interpret unique problems with a combination of academic experience and logical thinking to find the right solutions An effective communicator with excellent presentation and interpersonal skills Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

ASM

Adidas
12.2024 - Current
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.

City Manager

Chumbak Design Pvt Ltd
Bangalore
09.2018 - 11.2024
  • Company Overview: Brand- Chumbak
  • Brand- Chumbak
  • Negotiated agreements between labor unions representing municipal employees and management representatives.
  • Assessed existing ordinances to identify areas where changes are necessary for improved governance.
  • Developed and maintained relationships with local, state, and federal agencies.

Senior Staff

Chumbak Design Pvt Ltd
Bangalore
02.2016 - 12.2017
  • Company Overview: Brand- Chumbak
  • Brand- Chumbak
  • Collaborated closely with other teams within the organization on cross-functional tasks.
  • Assisted in recruiting, interviewing, and selecting qualified candidates for open positions.
  • Developed strategies to improve customer service levels.

Store In Charge

Aditya Birla Fashion Retail Ltd
Bangalore
01.2015 - 01.2016
  • Company Overview: Brand – Allen Solly
  • Brand – Allen Solly
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.

Executive

Toyota Auto mobile
07.2013 - 01.2015
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.
  • Conducted market research and analysis to identify potential business opportunities.
  • Led initiatives to improve customer service levels throughout organization.
  • Organized and facilitated regular meetings with senior management teams.

Sales Associate

Landmark group
Bangalore
01.2009 - 09.2010
  • Company Overview: Brand – Bossini store
  • Brand – Bossini store
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.

Education

BTech - Mechanical Engineering

CCS University
Meerut
10-2013

Diploma - Mechanical Engineering

Vinayaka Mission University
Chennai
09-2008

10th - Science

R M K A V M High School
Agartala
03-2005

Skills

  • Customer service
  • Team collaboration
  • Market research
  • Relationship management
  • Project management
  • Data analysis
  • Equipment operation
  • Policy writing
  • Creative problem solving
  • Employee training
  • Strategic planning
  • Process improvement
  • Maintenance & repair
  • Relationship building
  • Problem-solving
  • Team management
  • Written communication
  • MS office
  • Flexible and adaptable
  • [Equipment] operation
  • Friendly, positive attitude
  • Remote office availability
  • Data entry
  • Excellent communication
  • Collaboration

Accomplishments And Achievements

  • 0% mismatch and shrinkage in audits
  • Managed corporate orders and timely delivery
  • Recognized for initiatives during new store opening
  • Store awarded Winner of 'Double the denim at store challenge 2015'

Languages

  • English
  • Hindi
  • Kannada
  • Bengali

Extracurricular Activities

PAN India highest sale ever in Chumbak in last 3 years

Key Result Areas

Provide high level of customer service, Work with customers to develop solutions, Be flexible in attitude to customer requests, Answer telephones promptly, Drive Upper crest Loyalty program, Visit top customers to celebrate special occasions, Initiate new customer relationship strategies, In-warding and out-warding of stock, Negotiate merchandise norms, Stock management, Ensure stock availability, Identify missing tags and request replacements, Notify for re-ordering out of stock products, Maintain stock reports, Ensure staff understanding of products, Train staff on new launches, Motivate staff to achieve targets, Use billing software effectively, Manage cash and credit card transactions, Maintain daily sales reports, Reconcile payments, Conduct Monthly Business Review, Follow store processes as per SOP, Check stock delivery and replenishment, Identify fast and non-moving stock, Initiative to get closer to customers, Gather feedback from all customers

Personal Qualities

Initiative, Problem Solving Abilities, Research Skills, Dynamic & Vibrant Personality, Good Communication Skills, Friendly and Outgoing personality, Team Building Ability, Ability to get along with peers and superiors

Timeline

ASM

Adidas
12.2024 - Current

City Manager

Chumbak Design Pvt Ltd
09.2018 - 11.2024

Senior Staff

Chumbak Design Pvt Ltd
02.2016 - 12.2017

Store In Charge

Aditya Birla Fashion Retail Ltd
01.2015 - 01.2016

Executive

Toyota Auto mobile
07.2013 - 01.2015

Sales Associate

Landmark group
01.2009 - 09.2010

BTech - Mechanical Engineering

CCS University

Diploma - Mechanical Engineering

Vinayaka Mission University

10th - Science

R M K A V M High School
Purushottam Banik