Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Training & internship
Interests
Work Availability
Quote
Software
Timeline
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PURUSHOTTAM PAL

PURUSHOTTAM PAL

Bhainsdehi

Summary

Motivational leader skilled at building relationships with customers, employees and senior management and a focused Manager known for leading with honesty and integrity. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Provide every customer with exceptional experiences and promote brand loyalty. Built an atmosphere of collaboration and performance excellence to maximize profit.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

RELIANCE RETAIL India Pvt Ltd
Ahmedabad
03.2023 - Current
  • Enhanced operational efficiency by streamlining inventory management processes.
  • Focused on customer experience improvement through proactive service initiatives.
  • Optimized workforce utilization via effective staff scheduling coordination.
  • Mentored staff to increase performance and overall engagement levels.
  • Fostered client loyalty through strong relationship development efforts.
  • Drove business growth by executing targeted development strategies.
  • Increased product visibility using innovative visual merchandising techniques.
  • Ensured delivery of high-quality customer service by managing staff effectively.
  • Supervised daily operations including scheduling shifts, assigning duties.

Assistant Store Manager

MR DIY Pvt Ltd
Vadodara
01.2022 - 03.2023
  • Led team to deliver exceptional customer service in fast-paced retail environment.
  • Ensured continuous store operations and optimal clothing displays to meet customer needs.
  • Implemented company procedures to enhance operational standards and efficiency.
  • Achieved reductions in controllable costs through strategic management practices.
  • Coached staff daily by exemplifying best practices on and off the shop floor.
  • Managed daily replenishment of stock, ensuring adequate inventory levels.
  • Executed customer service tasks including cashiering and section maintenance according to SOPs.
  • Maintained high sales performance through effective team collaboration and training.

Education

Diploma - Data Analytics

JOBAAJ.COM
ONLINE

BACHLOR OF DESIGN - RETAIL AND FASHION MERCHANDISING

FDDI
FOOTWEAR DESIGN AND DEVELOPMENT INSTITUTE
01.2022

12 TH -

SCHOOL, BHAINSDEHI
Bhainsdehi
01.2018

10TH -

GOVT BOYS SENIOR SECONDARY SCHOOL, BHAINSDEHI
Bhainsdehi
01.2015

Skills

  • Inventory control systems
  • Mentorship and coaching skills
  • Workforce scheduling and management
  • Relationship cultivation
  • Customer experience optimization
  • Service delivery excellence
  • Team dynamics
  • Business growth strategies
  • Visual merchandising skills
  • Financial oversight
  • Sales performance strategies
  • Collaborative team building
  • Development training programs
  • Strategic business planning
  • Succession planning frameworks
  • Conflict resolution techniques
  • Interviewing and recruitment strategies
  • CRM capabilities
  • Efficiency in operations

Certification

  • Generative AI Mastermind by OutSkill
  • Magic of Thinking Rich
  • Be 10x certificate
  • Life skills certificate
  • Emotional intelligence and human relations
  • Future Skills Certificate
  • Certificate of artificial intelligence by Edapt
  • Certificate of personal branding by BitDegree
  • Certification of business management by King's College London
  • Certification of embracing change by Harappa
  • Certification of intellectual property rights
  • Certification of visual merchandising

Accomplishments

  • Recognized for highest sales achievements during the festive season

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Gujarati
Elementary (A2)
A2

Training & internship

  • Pantaloons (2019–20)
  • US Polo (2020-21)
  • Shoppers stop

Interests

Playing Cricket

Reading

Writing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Software

Microsoft Office

Timeline

Assistant Manager

RELIANCE RETAIL India Pvt Ltd
03.2023 - Current

Assistant Store Manager

MR DIY Pvt Ltd
01.2022 - 03.2023

Diploma - Data Analytics

JOBAAJ.COM

BACHLOR OF DESIGN - RETAIL AND FASHION MERCHANDISING

FDDI

12 TH -

SCHOOL, BHAINSDEHI

10TH -

GOVT BOYS SENIOR SECONDARY SCHOOL, BHAINSDEHI

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PURUSHOTTAM PAL