Results-driven quality management professional with a proven track record at PRAGATI POLYMERS. Expert in developing quality management systems and conducting root cause analysis. Skilled in cross-functional teamwork and customer complaint handling, ensuring compliance with ISO 9001 standards and enhancing product quality through effective problem-solving strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Quality Manager
PRAGATI POLYMERS
Bangalore
07.2019 - Current
Developed and implemented quality management systems to ensure compliance with ISO 9001 standards.
Managed internal audit program, identifying non-conformances and leading corrective action plans.
Collaborated with cross functional teams for timely resolution of quality issues.
Troubleshot product issues and fixed problems.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
Quality Executive
Pritam International Pvt Ltd.
Roorkee
02.2017 - 06.2019
Knowledge of different types of tests for packaging materials (rigid packaging and flexible packaging materials) used in FMCG and personal care industries.
Lab testing and handling instruments like micrometers, Vernier calipers, height gauges, Magna Mike (thickness gauge), torque testers, drop testers, UTM, top load testers, etc.
Monitoring and performing lab tests, like the ESCR test, vacuum leak test, spraying/dosage check, bursting strength, compression strength, seepage test, bond strength, seal strength, and print adherence test, as per the approved testing procedure.
Reviewed engineering drawings and specifications for accuracy prior to release.
Verification of suppliers and products, with incoming inspection in accordance with the approved SOP plan.
Ensure proper description and communication (person-to-person) about any quality issue.
Investigating the non-conformance and preparing a root cause and corrective and prevention action plan.
Handling of non-conformance for packaging material, and communication of rejection material notification to the supplier.
Performing different types of tests on parts and recording them in the prescribed formats/documents.
Assist with product development and the production team, including communications with the supplier when there are quality and packaging issues when materials arrive at the receiving point.