Purva Sawant
Visa & Travel Executive
Dombivli west,Maharashtra
Summary
- A dynamic Visa Executive handling end-to-end visa operations and premium travel services. I act as the main liaison for clients, ensuring seamless visa processing, luxury hotel bookings, and customized travel experiences. Adept at handling high-volume queries, I ensure personalized attention to every client’s travel needs.
Major Achievement:
Led a successful MICE group tour for 87 participants to Dubai.
- Managed full-scale visa processing and document handling.
- Coordinated all logistics: hotel bookings, transfers, sightseeing, and events.
- Liaised with suppliers and DMCs to ensure flawless execution.
- Delivered high client satisfaction, driving repeat business and referrals.
- Built a reputation for reliability, precision, and customer-first service in visa and travel coordination.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Visa & Travel Executive
ETI Global Holidays Pvt Ltd
Andheri
08.2024 - Current
- Guiding clients through visa procedures with accuracy and clarity.
- Verifying and processing visa applications for various countries.
- Coordination with our supplier for visa out of Mumbai.
- Managing hotel bookings for high end clients through various global travel platforms & supplier networks.
- Handling Dubai package queries and building the itineraries.
- Negotiating with vendors/suppliers to win business.
- Constant client communication for process updates and assistance.
Senior Visa Sales Executive
Akbar Travels of India Pvt. Ltd
11.2022 - 07.2024
- Managing Clients by Developing and building existing as well as new client relationship
- Business expansion by bringing in new sales to the company
- Dealing with B2C customers by understanding needs and requirements of clients
- Ensuring high level of customer satisfaction by providing services as per operating procedures
- Prospect new clients via sales calls & emails
- Follow-up on leads generated on the internal portal to acquire sales
- Achieve personal monthly target in a timely manner
- Maintaining positive business relationship to ensure future sales are obtained
- Deal with customer escalations and their queries for ensuring streamlined process
Senior Transaction Processing Associate & Auditor
Accenture Solutions Private Limited
Airoli
11.2020 - 10.2022
- Conversion of raw data and information via internal tool
- Performed client request/problems identification & followed defined incident notification to ensure they are communicated effectively.
- Coordinated with clients as they provide assistance on phone and resolved the queries.
- Inspected new Joiners quotes & policies.
- Demonstrated Trainings & Revisions as a part of new business, Conversion process to fresh Individuals.
- Auditing conversion & pricing quotes
- Showcased flexibility VIA working in different Categories, a. Conversion, b. New business, c. Revisions, d. Pricing
- Generating small businesses quote (Insurance Policies)
Management Trainee
Thomas Cook India Limited
CSMT
03.2019 - 05.2019
- Worked in customer service excellence Department
- Awards & Recognition
- Rewarded with multiple shopping vouchers for exceptional performance
- Encore Awards 2022 - Star of Business Award for consecutive quarters
Education
Masters in Travel & Tourism Management - Tourism And Travel Management
Garware Institute of Caeer Education And Developme
Santacruz06.2020
Bachelor of Commerce - Accounting And Finance
K. V. Pendharkar College
Dombivli06.2016
Skills
- Adaptability & Flexibility
- Interpersonal skills
- Relationship Building
- Result Oriented
Accomplishments
Recognized for Outstanding Performance -
Awarded performance-based rewards for exceeding targets and delivering high client satisfaction (including shopping vouchers & Star of Business Award – Encore 2022)
Certification
British Council – Aptis English Test Achieved B2 level (CEFR) – Assessed in Speaking, Writing, Listening & Reading Validates strong communication skills for client-facing and professional environments.
Timeline
Visa & Travel Executive
ETI Global Holidays Pvt Ltd
08.2024 - Current
Senior Visa Sales Executive
Akbar Travels of India Pvt. Ltd
11.2022 - 07.2024
Senior Transaction Processing Associate & Auditor
Accenture Solutions Private Limited
11.2020 - 10.2022
Management Trainee
Thomas Cook India Limited
03.2019 - 05.2019
British Council – Aptis English Test Achieved B2 level (CEFR) – Assessed in Speaking, Writing, Listening & Reading Validates strong communication skills for client-facing and professional environments.
02-2019
Masters in Travel & Tourism Management - Tourism And Travel Management
Garware Institute of Caeer Education And Developme
Bachelor of Commerce - Accounting And Finance
K. V. Pendharkar College
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