PURVIKA BAROT
BANKER
VIRAR
Summary
To Build career in a growing organization, where i can get the opportunities to prove my abilities by accepting challenges.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Service Delivery Manager- Authorizer
IndusInd Bank, Upgrade DM to MNGR
Vasai, India
12.2022 - Current
- Managed daily banking operations cash and non-cash Transaction,replenishing ATM, processing client request, Authorization on checker level, DBM backup, locker issuance,etc.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
- Provided remarkable customer service through customer interaction,opening new account,problem resolution.
- Responsible for service Quality, Audit operation of Branch,Smooth conduct of bank operatios.
Relationship Officer
Kotak Mahindra Bank
Bandra, India
06.2022 - 11.2022
- Provided remarkable customer service through customer interaction, opening new account, problem resolution.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Accountant
Tax Consultants
Virar
06.2021 - 03.2022
- Conducted regular reconciliations of balance sheet accounts to maintain accurate records essential for decision-making purposes.
- Used accounting software to issue tax returns file and prepare consolidated reports.
- Used society software to maintained Society Audit ,Society maintenance bill, society balance-sheet etc.
Education
MBA - Finance
Mumbai University
Virar, India 04.2001 -
Bachelors of Commerce - Accounting And Finance
Mumbai University
Virar, India 04.2001 -
HSC -
Maharashtra State Board
Virar, India 04.2001 -
SSC -
Maharashtra State Board
Virar, India 04.2001 -
Skills
Quick Learner
Performance improvement
Time Management
Team work
Problem Solving
Customer care
Communication
Certification
IRDA Certified
Timeline
Service Delivery Manager- Authorizer
IndusInd Bank, Upgrade DM to MNGR
12.2022 - Current
Relationship Officer
Kotak Mahindra Bank
06.2022 - 11.2022
Accountant
Tax Consultants
06.2021 - 03.2022
MBA - Finance
Mumbai University
04.2001 -
Bachelors of Commerce - Accounting And Finance
Mumbai University
04.2001 -
HSC -
Maharashtra State Board
04.2001 -
SSC -
Maharashtra State Board
04.2001 -