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Associate Principal Engineer

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Seeking a challenging role in a reputable organization to apply and grow my skills and knowledge. Strong communicator with attention to detail and flexibility to work in any environment. Experienced in customer service and coordination, skilled in resolving inquiries efficiently and ensuring customer satisfaction. A reliable team player with strong problem-solving, multitasking abilities, and a positive attitude.

I started my journey in retail and wholesale and then moved into logistics, some would say the unconventional way, as there was no tertiary educational path at the time. I built my knowledge base through years of hands-on execution at every level I have gained experience in. I have had a hand at start two successful companies, starting from a blank sheet of paper to an evolving entity.
The latter part of my career I was deeply involved in the evolution of E-commerce and the explosive growth it has had, gaining a passion for data and the positive impact it has on the customer experience.

Determined Senior Processes and Project Management Officer with a decade of overall experience and four years of expertise in providing high-performance technological solutions to satisfy complex business objectives and reduce reliance on human contributions. Extensive experience with all aspects of information system technique, from conceptual design to documentation, implementation, user training, quality review, and enhancement. Accomplished Internal Auditor in charge of five sites and around 70 employees from various divisions. Professional in generating internal audit processes documentation, action plans and reports, and giving the recommendations required according to ISO standards.

Possesses strong organisational skills, attention to detail, and time efficiency, ensuring seamless operations. Career goal includes leveraging interpersonal savvy to enhance operational efficiency and drive business success.
Adaptable and reliable professional with robust foundation in problem-solving and communication skills, seamlessly transfer technical knowledge and analytical abilities to new challenges. Demonstrated aptitude for collaborative teamwork and innovative thinking. Eager to deliver good customer service.

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Operations Support Associate (Backend & Chat Processes)

Subject Matter Expert (SME) - Operations Support

Search & Rescue (S&R) - Delivery Coordination

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MBA -

B.B.A -

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Operations Support Associate (Backend & Chat Processes)

Subject Matter Expert (SME) - Operations Support

Search & Rescue (S&R) - Delivery Coordination

MBA -

B.B.A -

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