Pusapati Jagannadha Raju

Lead business operations across ASEAN markets, encompassing business development activities, supply chain management, orders planning, agreements, and pricing strategies to optimize efficiency and support business growth.

Oversee end-to-end inventory forecasting, and ensure regulatory compliance for product launches across B2C, B2B, and also for tender channels.

Drive regional performance by supporting and enabling country teams to achieve their individual targets, ensuring alignment with overall organizational objectives.

Manage order processing activities, including purchase order to sales order creation, amendments, and SAP handling for FG dispatch, batch releases, and logistics coordination.

Address operational challenges by resolving customer complaints, responding to inquiries, and ensuring seamless communication with country teams.
Collaborate with the planning, shipping, and invoicing teams for the timely execution of business operations.
Maintain and update database files with secondary sales statements, product time fences, and other operational metrics on a monthly basis.

Coordinate with cross-functional teams on artwork (carton, label, leaflet) reviews, approvals, and regulatory documentation.

Ensure accurate billing, order entry, and processing of returns and credit notes while adhering to company policies.
Drive strategic initiatives for new product launches, liaising with Regulatory Affairs teams to resolve compliance issues, and support labeling and packaging approvals.

Oversee tender shipments, and support customers and RA teams in regulatory and logistical matters..

Prepare and process annual budgets and quarterly team incentives for all Asia countries.

Supervise and mentor a team of four, fostering collaboration across functional departments, and aligning team efforts with organizational goals.

Regularly engage with country teams for operational reviews, streamlining processes, and promoting continuous improvement.

• Order processing activities, including purchase order to sales order creation and amendments.
• Managing day-to-day operational problems, complaints from customers, country teams, and all communications to respond to customer inquiries and requests.
• SAP handling, such as FG to order dispatch, batch release, and so on.
• Managing the logistics costs on every shipment, and taking freight approvals from management.
• Follow up for planning, ordering, shipping, and invoicing with the respective teams.
• Updating database files on a monthly basis with secondary sales statements sent by country managers and distributors, and updating the product time fence.
• Follow up on artworks (carton, label, and leaflet) with the concerned teams.
• Reviewing the billing, order entry, returns, and credit notes.
• Daily communication with country teams on shipments.
• Follow up on newly launched products, and with the RA team for regulatory issues.
• Follow up on tender shipments.
• Supporting the customer and RA team for labeling, packaging, and artwork approvals.
• Processing of annual budgets and quarterly team incentives for all Asian countries.

• Introducing company and services to potential clients in order to build & strengthen on-going relationships.
• Identify new customer leads, qualify and close the sales
• Constant Communication with new customers & Customer support
• Freight Negotiations with Shipping Lines.
• Providing Freight & Customs Clearance Quotes to Customers and finalizing it.
• Ensure delivery of the Import material in time by communicating constantly with importer’s purchase team without getting shortage at plant.
• Managing inventory issues, schedule changes, and cancellations.
• Maintain accuracy and attention to detail in a high-pressure environment.
• Reporting of sales activity in CRM and update the sales funnel.
• Ensure to provide costs sheet to the finance department to raise the invoices.
• Ensure to reach targeted Monthly volumes and revenues.

• Acquiring new customers and grow the business share of existing customers with ZIM Line
• Follow up various sources for new business opportunities, develop sales strategies
• Create and maintain healthy and positive relationships with assigned customers
• Built and follow up a healthy and close relationship with the Commercial Planning Team, Customer Service, Operations, and Finance departments.
• Ensure to reach targeted Monthly volumes and revenues.

• Containers Allotment
• Coordinating for Factory Stuffing, CFS Stuffing and warehouse Stuffing
• Coordinate among customers purchasing and production team for inbound and outbound cargoes.
• Ensuring the consistent and adequate supply of materials necessary for Consignee’s production.
• Ensure to update our client regarding shipment status.