Summary
Overview
Work History
Education
Skills
Technical Competency
Certification Details
Domain Competency
Timeline
Generic
Pushkar Gaikwad

Pushkar Gaikwad

Mumbai

Summary

Experienced Senior Manager adept at managing multiple clients and collaborating closely with stakeholders on Accounts Payable and Procurement Operations, Business Partners, and Business Owners to decipher business needs into clear and concise business requirements. Skilled in designing processes tailored to client specifications, reengineering existing processes, and ensuring a smooth transition into steady state operations within a 3-4 month timeframe. Proficient in defining escalation and RACI metrics, stabilizing SLA and KPI reporting, upselling business offerings to clients, managing a spend of $40 billion per year, driving process improvements, delivering cost savings, and overseeing contract management and amendments. As a seasoned Manager, successfully worked with project stakeholders and business owners to translate business needs into actionable requirements, reengineer processes, plan and execute end-to-end projects, handle transitions for North America and EMEA regions, and implement transition rigor effectively. In the role of Team Lead, executed offshore transitions for Procurements and Project Accounting in the United States, as well as implemented new technology for Finance within the group. With a background as a Process Specialist, brings hands-on expertise in Procurement, Accounts Payable (processing and payments), general ledger management, and project accounting. As a Process Executive, contributed as a collaborative team player within the accounts payable team to streamline invoice processing efficiently.

Overview

17
17
years of professional experience

Work History

Senior Manager

GEP Solutions PVT LTD
11.2015 - Current
  • Direct operations for a USA healthcare client, covering Accounts Payable, Procurement, and Customer Service for more than 100 FTEs.
  • Directed domain transition efforts across AP, Procurement, and CS with multi-language and delivery requirements.
  • Managed vendor-to-vendor transition of multi-language Customer Service L1 help desk with 30+ FTEs for construction company in US.
  • Directed remote and offsite transition for Accounts Payable L1 help desk supported by various GEP delivery center with 20+ FTEs.
  • Handling domestic purchasing operations of $40 Bn/year, responsible for Shipment Tracking and Timely deliverable at the designated location, Delivered Savings of $25Mn in 2022.
  • Handled successfully 40+ FTE’s vendor to vendor remote Procurement & F&A transition for electronics manufacturing major across EMEA locations for process Product Master data, delivered from 2 locations.
  • Led the AP, sourcing and procurement team, overseeing all purchasing activities to ensure cost-effectiveness, quality, and timely delivery of goods and services.
  • Implemented strategic sourcing initiatives that resulted in a reduction in overall procurement costs without compromising quality standards.
  • Established and maintained strong relationships with key suppliers, negotiating favorable terms, and driving continuous improvement in supplier performance.
  • Collaborated with cross-functional teams to identify and assess procurement needs, ensuring alignment with business objectives and customer demands.
  • Developed and executed procurement strategies, optimizing inventory levels and minimizing supply chain risks.
  • Conducted regular market analysis and supplier evaluations to identify potential cost-saving opportunities and mitigate supply chain disruptions.
  • Implemented and monitored supplier performance metrics to drive accountability and enhance supplier relationships.
  • Managed the end-to-end procurement process, from identifying sourcing opportunities to contract management and supplier evaluation.
  • Streamlined procurement procedures by introducing automation tools and systems, resulting in increased efficiency and reduced processing time.
  • Mentored and trained team members to enhance their skills and foster a culture of continuous improvement within the procurement department.

Team Lead

Tata Consultancy Services
10.2012 - 10.2015
  • Handled team of 23 executives for Procurement Operations and Quality Analysis.
  • Collaborated with internal stakeholders to understand their purchasing needs and provide procurement support throughout the procurement process.
  • Managed purchase orders, tracked delivery schedules, and resolved any issues related to material shortages or supplier non-compliance.
  • Monitored inventory levels and coordinated with suppliers to maintain optimal stock levels, minimizing excess inventory costs.
  • Assisted in the implementation of supplier evaluation programs to ensure quality and on-time delivery of goods and services.

Sr. Process Executive

Infosys BPO Limited
06.2011 - 09.2012
  • Verification of purchase order invoices and non-purchase order invoices.
  • Handles Royalty calculation and payment processing.
  • Handled Intercompany reconciliation.

Executive

Datamatics Global Services Ltd.
06.2008 - 03.2011
  • Handled PO and Non-PO invoices.
  • Vendor reconciliation and follow-up for payment.

Education

PGDBM - Supply Chain & Operations Management

Welingkar School of Management
Mumbai
03.2022

B.com. -

University of Pune
Nashik
06.2007

Skills

  • Reporting oversight
  • Business performance management
  • Material processing
  • Documentation and reporting
  • Data-driven decision making
  • Influencing and negotiating
  • Human resources management
  • Talent development
  • Cross-functional collaboration
  • Data analytics
  • Reporting management
  • Operations management
  • Organizational development

Technical Competency

Windows 10, 11, MS Office suite, MS Teams, MS Project, SAP R3, Oracle R10, R11 & R12, Service ticketing tool, JIRA, Smartsheet, ServiceNow

Certification Details

  • Six Sigma Green Belt, 2017
  • Train the Trainer, 2021

Domain Competency

  • Transition Methodology
  • Project Management

Timeline

Senior Manager

GEP Solutions PVT LTD
11.2015 - Current

Team Lead

Tata Consultancy Services
10.2012 - 10.2015

Sr. Process Executive

Infosys BPO Limited
06.2011 - 09.2012

Executive

Datamatics Global Services Ltd.
06.2008 - 03.2011

PGDBM - Supply Chain & Operations Management

Welingkar School of Management

B.com. -

University of Pune
Pushkar Gaikwad