Pushkar Singh Rawat
Hotelier
Delhi
Summary
Well-trained Assistant Restaurant Manager promoting Number years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Waiter
Thompson Cruises
12.2022 - 08.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Also got best buddy reward during my service.
- Also got the restaurant Manager recommendation for the promotion
Assistant Restaurant Manager
First Fiddle Pvt. Ltd
Delhi
12.2021 - 12.2022
- Identified team weak points and implemented corrective actions to resolve concerns.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and maintained detailed financial records and reports to inform future strategies.
- Analyzed daily sales figures and developed strategies to increase sales.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Food and Beverage Supervisor
Slique (Megrez Food And Beverage Pvt Ltd)
Delhi
12.2020 - 12.2021
- Worked with qualified chef to diversify menu with new offerings.
- Planned and executed promotions and special events in close collaboration with management.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Also got Double promotion during my service
Buffet Attendant
MSC
Mumbai
11.2017 - 03.2019
- Improved guest comfort and satisfaction through personalized service and support.
- Did 1 contract as a buffet attendant.
- Also got promoted for the next contract where i joined as an assistant waiter .
F&B Associate
Oberoi Hotels And Resorts
Jaipur
12.2014 - 07.2017
- Processed customer payments and balanced cash drawers.
- Cleaned and organized kitchen, dining and service areas.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Adjusted food preparation methods in accordance with customer request.
- Learned lots of different work areas of food and beverage department like restaurant, speciality restaurant, pass, in room dining & Butler service.
Education
Bachelor In Hotel Management And Catering Technolo - Hotel Management
GIHM Almora
Almora 09.2010 - 04.2014
Intermediate - Intermediate
Kendriya Vidyalaya No 1
Ferozepur Cantt 04.2008 - 03.2010
Skills
Menu memorization
Guest relations management
Food and beverage pairings
Bar terminology
Ordering procedures
Order delivery practices
Table setting knowledge
Guest seating arrangements
Upselling techniques
Tableside Service
Hospitality service expertise
Wine knowledge
Wine service
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Supervised team of 35 staff members.
Timeline
Assistant Waiter
Thompson Cruises
12.2022 - 08.2023
Assistant Restaurant Manager
First Fiddle Pvt. Ltd
12.2021 - 12.2022
Food and Beverage Supervisor
Slique (Megrez Food And Beverage Pvt Ltd)
12.2020 - 12.2021
Buffet Attendant
MSC
11.2017 - 03.2019
F&B Associate
Oberoi Hotels And Resorts
12.2014 - 07.2017
Bachelor In Hotel Management And Catering Technolo - Hotel Management
GIHM Almora
09.2010 - 04.2014
Intermediate - Intermediate
Kendriya Vidyalaya No 1
04.2008 - 03.2010