Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Hobbies and Interests
Languages
Accomplishments
Certification
Languages
Timeline
Generic

Pushpa Chanda

Vizag

Summary

A highly disciplined and hard-working individual seeking a responsible position to gain valuable experience.

An enthusiastic, motivated, and highly competent individual with vast life experience and a broad range of understanding and caring. A proactive achiever with a passion for strong communication and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Care Executive

Etisalat Concentrix, India
01.2020 - 01.2022

Received and handled customer calls related to billing details, payments, phone numbers, WiFi, and TV connections in Dubai.

Senior Executive

Concentrix India
01.2015 - 01.2019

Managed and responded to customer emails/calls efficiently regarding their medical claims.

Sr. Product Support Specialist

Eteki US Recruitment
01.2022

Coordinated scheduling, feedback, and follow-ups to ensure the interview process was completed efficiently for our US clients.

School Admin

Shrimukha E.M.P. School

Prioritized and organized tasks to efficiently accomplish the school processing.

Education

Intermediate -

Kendriya Vidyalaya

10th -

Kendriya Vidyalaya

Skills

Excellent Organizational and Coordination Skills

  • Demonstrated ability to efficiently manage multiple projects, ensuring all tasks are completed on time and within budget

Expertise in Planning and Scheduling

  • Proficient in developing detailed project timelines and resource allocation strategies to optimize workflow and productivity

Effective Work Schedule Planning and Duty Assignment

  • Skilled in creating and implementing work schedules that maximize team efficiency and meet operational requirements

Strong Communication Skills

  • Exceptional verbal and written communication abilities, facilitating clear and effective information exchange with team members and stakeholders

Thrives Under Pressure

  • Proven capability to maintain high performance levels and meet deadlines in fast-paced, high-stress environments

Decisive Decision-Making

  • Adept at making informed decisions quickly and confidently, even in complex or uncertain situations

Time Management Expertise

  • Excellent at prioritizing tasks and managing time efficiently to ensure timely completion of projects and assignments

Highly Self-Motivated

  • Strong drive and initiative, consistently setting and achieving personal and professional goals

Conflict Resolution Skills

  • Skilled in identifying and resolving conflicts effectively, fostering a cooperative and productive work environment

Adaptability and Flexibility

  • Versatile and able to adjust to changing circumstances and new challenges with ease

Team Collaboration and Leadership

  • Capable of working collaboratively within a team while also demonstrating strong leadership when required under pressure

Technical Proficiency

  • Comfortable using a variety of software and tools relevant to project management and scheduling

Analytical Thinking and Problem Solving

  • Strong analytical skills with the ability to identify problems, evaluate options, and implement effective solutions

Additional Information

I look forward to your response and would be delighted to provide any further information and references as needed.

Personal Information

  • Date of Birth: 12/08/92
  • Gender: Female
  • Nationality: Indian

Hobbies and Interests

  • Traveling
  • Reading
  • Singing
  • Writing

Languages

  • Fluent in English, Hindi, and Marathi
  • Proficient in Telugu and Bengali

Accomplishments

  • Reward and Recognition In Concentrix consecutively thrice for Quality.

Certification

  • AI Certification By B10X
  • Skill Nation Certification of ChatGPt and AI Tools.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Sr. Product Support Specialist

Eteki US Recruitment
01.2022

Customer Care Executive

Etisalat Concentrix, India
01.2020 - 01.2022

Senior Executive

Concentrix India
01.2015 - 01.2019

School Admin

Shrimukha E.M.P. School

Intermediate -

Kendriya Vidyalaya

10th -

Kendriya Vidyalaya

Pushpa Chanda