Pushpa Devi
Bihar Sharif,BR
Summary
Accomplished Desk Clerk with a proven track record at Fee Collection, excelling in customer satisfaction and problem-solving. Expert in hospitality, adept at managing high-traffic periods with exceptional composure. Demonstrated success in enhancing guest experiences, underpinned by strong cash handling and time management skills.
Overview
2
2
years of professional experience
Work History
Desk Clerk
Fee Collection
01.2020 - 04.2022
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
Education
High School Diploma -
K.s.t College Bihar Sharif
Salempur Bihar Sharif04.2005
Skills
- Problem-solving skills
- Cash Handling
- Customer Satisfaction Focus
- Hospitality industry expertise
- Time Management
- Reception Management
- File Management
Languages
Hindi
Advanced (C1)
Timeline
Desk Clerk
Fee Collection
01.2020 - 04.2022
High School Diploma -
K.s.t College Bihar Sharif