PUSHPAK RAJ
Pune
Summary
Results-driven Compliance and Process Innovation Specialist with over 7 years of experience in enhancing operational efficiency and client engagement. Proven ability to design and implement streamlined processes in collaboration with leadership, resulting in improved accuracy and performance of internal reporting systems. Successfully led a team of 14, promoting accountability and professional growth while aligning projects with individual strengths through skill matrices. Committed to continuous improvement and strategic leadership to drive organizational success.
Overview
7
7
years of professional experience
Work History
ASSOCIATE PROCESS MANAGER
eClerx Services Limited
Pune
11.2023 - Current
- Oversaw the entire KYC process to guarantee adherence to both Local and International regulatory standards.
- Created and sustained dashboards and reports to monitor KYC metrics, delivering actionable insights to senior management.
- Assisted in conducting Internal Audits.
- Directed end-to-end due diligence processes ensuring regulatory standards on a worldwide scale.
- Generated detailed productivity analyses for numerous resources in multiple locales, aiding executive decision-making processes.
- Collaborated on resolving process challenges. And team handling.
Client Onboarding/KYC Specialist
UBS Investment Bank
Pune
09.2022 - 11.2023
- Conducted due diligence for existing clients, ensuring strict adherence to KYC requirements for various client types.
- Performed regular evaluations using risk-based strategies and initiated reviews for clients with reported changes.
- Analyzed client relationships to evaluate nature, purpose, source of wealth, and source of funds.
- Conducted background checks for clients, UBOs, LR, and AS concerning sanctions.
- Alerted Compliance team for sanction dealings by client under regulatory constraints.
SR. AML KYC Analyst
Tech Mahindra
Pune
08.2021 - 08.2022
- Evaluated clients periodically according to established policies and procedures.
- Conduct complex alert and case investigations, perform Enhanced Due Diligence (EDD) and draft comprehensive Suspicious Activity Reports (SARs)
- Documentation and making an analytical risk assessment
- Conducted KYC screenings on customers, ensuring compliance with global procedural standards.
- Conducted essential checks to detect politically exposed persons and sanctioned entities.
- Mitigate risks associated with financial crimes
Senior Process Executive
Infosys
Pune
06.2020 - 07.2021
- Conducted comprehensive periodic reviews from start to finish.
- Collaborated directly with client team in SME role.
- Acted as main resource for tackling challenging AML/KYC escalations.
- Created new policies and modified existing procedures to comply with regulatory updates.
- Client Lifecycle Management (Onboarding to Offboarding)
AML KYC Analyst
Eclerx Service Ltd
Pune
01.2018 - 05.2020
- Processing of various trade-related documents of HNI clients.
- Ensuring that all the compliance standards and guidelines are followed.
- A risk-based approach is necessary to facilitate the congruence of the client's identity with the bank's system.
- Provide training to new joiners.
- Led the team for the transition of the project from onshore.
- Responsible for sending the daily MIS report to Onshore.
- Weekly reporting and handling the queries on calls.
- Perform data remediation for existing clients.
Education
BCA -
Gulbarga University
Gulbarga01.2016
PUC -
Pre-University Board Of Karnataka
Karnataka01.2013
High School -
Karnataka Secondary Education Board
Karnataka01.2011
Skills
- Ability to Work in a Team OR IC Role
- Microsoft PowerPoint
- Leadership Skills
- Fast Learner
- Microsoft Excel
- Microsoft Office
- Ability to Multitask
- Ability to Work Under Pressure
Hobbies and Interests
- Table tennis
- Travelling
- Dancing
- Football
Achievements And Awards
- Received the ‘Spot Award’ for handling of high volumes and working under TAT.
- Appreciation from the client on regular basis and thus add-on responsibility of an SME of the process.
- Gold medalist for acting (one-act play).
- Secured the first place in Table tennis at Taluka level.
Timeline
ASSOCIATE PROCESS MANAGER
eClerx Services Limited
11.2023 - Current
Client Onboarding/KYC Specialist
UBS Investment Bank
09.2022 - 11.2023
SR. AML KYC Analyst
Tech Mahindra
08.2021 - 08.2022
Senior Process Executive
Infosys
06.2020 - 07.2021
AML KYC Analyst
Eclerx Service Ltd
01.2018 - 05.2020
BCA -
Gulbarga University
PUC -
Pre-University Board Of Karnataka
High School -
Karnataka Secondary Education Board
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