Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
Generic

Pushpalatha Koppaka

Agile Practitioner
Hyderabad

Summary

Agile Practitioner facilitating Scrum and SAFe ceremonies for PI planning, sprint reviews, retrospectives, and backlog refinement. Streamlines team delivery by coaching Jira hygiene, definition of done discipline, and cross-team dependency management, contributing to a 30%+ improvement in team velocity and fewer spillovers. Partners with product managers and technical leaders to keep objectives clear, risks visible, and releases on pace. Leverages Claude, Generative AI, and emerging Agentic AI practices to streamline Agile ceremonies, backlog analysis, documentation, risk identification, and delivery workflows, improving team productivity and delivery effectiveness.

Overview

4
4
Certifications
10
10
years of professional experience

Work History

AGILE PRACTITIONER

Chubb Engineering Center
08.2024 - Current
  • Facilitate PI planning, Scrum planning, reviews, retrospectives, and daily refinement across Agile teams using Jira and Confluence.
  • Streamline Scrum practices, driving 30% team velocity gains, fewer spillovers, and more consistent delivery quality.
  • Partnered with DevOps teams to support CI/CD orchestration using GitHub Actions, facilitating adoption, issue resolution, and integration of automated delivery workflows. Contributed to the DevOps self-onboarding portal initiative, helping streamline onboarding processes, improve developer experience, and accelerate team adoption of DevOps capabilities.
  • Guide Scrum of Scrums with product managers, project managers, delivery managers, technical managers, business analysts, and Scrum Masters.
  • Partnered with the Global Configuration Management team to coordinate and drive infrastructure initiatives, including security patching, CIS compliance, Dynatrace migrations, and GDR migrations, ensuring effective planning, cross-team coordination, risk management, and timely delivery.
  • Coordinated firewall change requests by raising and tracking change tickets, partnering closely with the RISO (Risk & Information Security Office) team and relevant infrastructure teams to obtain approvals, manage dependencies, and facilitate timely opening of required firewall connections.
  • Monitor burn down charts, velocity charts, sprint reports, epic reports, and team capacity to track health and progress.
  • Leveraged Claude and Generative AI to streamline Agile documentation, meeting summaries, action tracking, backlog refinement, and delivery reporting.
  • Introduced AI-assisted practices to accelerate analysis of project risks, dependencies, impediments, and delivery trends.
  • Led change management initiatives to drive adoption of new Agile processes, tools, and ways of working across cross-functional teams.

SCRUM MASTER

Accenture
06.2021 - 01.2022
  • Managed 100% sprint visibility by maintaining updates in Jira and Confluence.
  • Facilitated 5 Agile ceremonies per sprint to keep planning, reviews, and retrospectives on track.
  • Organized sprint planning sessions to clarify goals, deliverables, and team capacity.
  • Aligned product owners and stakeholders on requirements, backlog priorities, and delivery expectations.
  • Led retrospectives that turned team feedback into actionable process and collaboration improvements.
  • Coached team members and stakeholders on agile principles to build a stronger delivery mindset.
  • Monitored velocity and burn-down charts, sharing regular updates and identifying efficiency opportunities.

SCRUM MASTER

NESS technologies
08.2018 - 05.2021
  • Partner with SMEs, Business Owners, and end users to shape product needs and clarify acceptance criteria.
  • Break down epics into detailed features with business rules, acceptance criteria, and implementation context.
  • Manage the product backlog, story estimations, and grooming sessions with cross-functional teams in Jira and Confluence.
  • Maintain project user stories in Jira and keep delivery details organized for team visibility.
  • Remove impediments, reinforce Agile practices, and support Kanban flow to keep work moving smoothly.

PROJECT COORDINATOR

EdgeForce Solutions
08.2016 - 07.2018
  • Tracked 2 project tasks per week across Jira and Confluence to keep delivery updates current.
  • Gathered and documented requirements, translating discussions into clear project notes and user stories.
  • Assigned tasks and coordinated work across internal technical teams, clients, and third parties.
  • Tracked project status, analyzed progress, and prepared updates for Project Managers.
  • Provided administrative support from initiation through closure, helping maintain momentum throughout delivery.
  • Coordinated project work using Agile framework, Kanban, Azure DevOps, Scrum facilitation, backlog prioritization, and risk management practices.

Education

Doctor of Philosophy - Finance

Rayalaseema University

Master of Business Administration - Finance

Andhra University

Bachelor of Science - Statistics

Sardar Patel University

Skills

Agile framework

Jira

Confluence

Kanban

Azure DevOps

Scrum facilitation

PI planning

Backlog prioritization

Risk management

Stakeholder management

Accomplishments

  • Led successful agile transformations for multiple teams, facilitating Scrum ceremonies, sprint planning, and release management. These initiatives enhanced project visibility and consistency, enabling teams to deliver high-quality results within demanding timelines.
  • Successfully trained 100+ employees on agile methodologies.
  • Facilitated 50+ sprints with improved delivery speed of 25%.

Certification

SAFe ASM 6.0

Personal Information

  • Gender: Female
  • Marital Status: Married

Timeline

AGILE PRACTITIONER

Chubb Engineering Center
08.2024 - Current

SCRUM MASTER

Accenture
06.2021 - 01.2022

SCRUM MASTER

NESS technologies
08.2018 - 05.2021

PROJECT COORDINATOR

EdgeForce Solutions
08.2016 - 07.2018

Bachelor of Science - Statistics

Sardar Patel University

Master of Business Administration - Finance

Andhra University

Doctor of Philosophy - Finance

Rayalaseema University
Pushpalatha KoppakaAgile Practitioner