Open To Work
PUSHPAM SINHA
Welocalize - Welo Data (Freelance)
Patna
Summary
Data & AI professional with 2+ years of experience in Content Moderation, Data Quality, Quality Assurance, and Data Analysis.
Skilled in AI Evaluation, Data Annotation, SQL, Excel, Power BI, and Python, with a strong focus on accuracy, analytical thinking, and problem-solving. I enjoy working with data, identifying patterns, improving processes, and contributing to high-quality AI systems.
Open to: AI Evaluation • Data Annotation • Data Quality • Trust & Safety • QA • Data Analyst opportunities.
3
Certification
5
Years of experience
Work History
Data Annotator
8 Months- Annotated large datasets to enhance machine learning model accuracy.
- Reviewed and verified data quality, ensuring consistency and reliability.
- Collaborated with cross-functional teams to refine annotation guidelines.
- Utilized annotation tools to manage and streamline data entry processes.
Associate Process Engineer
1 Year 5 Months- Reviewed and evaluated more than 3,000 user-generated content items every week
while maintaining high accuracy and policy compliance. - Applied detailed community and legal guidelines to identify policy violations across
multiple content categories. - Managed high-priority escalations involving self-harm, threats, fraud, harassment,
and illegal activities while consistently meeting SLA targets. - Conducted quality reviews to improve moderation consistency and reduce decision
errors. - Identified recurring content patterns and provided operational insights that contributed to a 15% reduction in repeat violations.
- Collaborated with Quality Assurance and Operations teams to ensure workflow consistency and continuous process improvement.
- Demonstrated strong analytical judgment when handling ambiguous and sensitive
moderation cases.
Operations Analyst Intern
9 Months- Conducted advanced analytics and data visualization to optimize KPI tracking, improving resolution times by 15%.
- Created automated Excel, Power BI dashboards, and SQL queries to monitor performance metrics and operational efficiency.
- Developed shell scripts for process automation, reducing manual data transformation time by 20%.
- Assisted in maintaining transparent documentation through DMS for end-to-end data tracking and QA processes.
- Participated in cross-functional workshops and reviews to enhance data accuracy and process consistency.
- Collaborated with cross-functional teams to streamline workflows and enhance productivity.
- Analyzed operational data to identify trends and improve process efficiency.
Campus Ambassador
7 Months- Developed and executed campus outreach initiatives to enhance brand visibility.
- Cultivated relationships with student organizations to promote engagement and collaboration.
- Organized and facilitated events to showcase products and services effectively.
- Utilized social media platforms for strategic communication and audience engagement.
Education
B.Tech - Computer Science & System Engineering
GPA: 8.45 / 10
Skills
Data Analysis & Visualization (Excel
Power BI)
SQL & Oracle Database Management
Unix & Shell Scripting
Document Management Systems (DMS)
Quality Assurance & Process Optimization
Analytical & Problem-Solving Skills
Communication & Collaboration
Multitasking
Time Management & Adaptability
TOOLS & TECHNOLOGIES
Excel, SQL, Power BI, Oracle, Python (Pandas, NumPy), Unix Shell, JIRA, DMS
PROJECTS
- Case Service Quality Analysis: Evaluated service performance data to identify and resolve quality gaps, improving process accuracy.,
- Data Analyst Portfolio Project: Built analytical dashboards and KPI-driven reports to deliver business insights.,
- Face Recognition Application (Python): Developed a facial recognition model using OpenCV and NumPy to demonstrate computer vision concepts.
Certification
- Google Data Analytics Certificate – Coursera
- Preparing to Manage Human Resources – Coursera
- Managing Employee Performance – Coursera
Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
RemoteHybridLANGUAGES
English, Hindi
Timeline
Data Annotator
Welocalize - Welo Data (Freelance)
01.2026 - Current
Associate Process Engineer
Genpact Hafeezpet
05.2024 - 10.2025
Operations Analyst Intern
HighRadius
08.2022 - 05.2023
Campus Ambassador
Viral Fission
09.2021 - 04.2022
Kalinga Institute of Industrial Technology
B.Tech from Computer Science & System Engineering