Pushpender Kumar
SONIPAT
Summary
Competitive Route distributorship qualities with strong startup background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Overview
23
23
years of professional experience
Work History
Distributor
Creambell Icecream
Sonipat
07.2021 - Current
- Created pricing schedules and determined discount rates.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Displayed products properly at customer sites and according to company specifications and policies.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Processed payments, made change and provided receipts.
- Documented sales by recording order information in BUSY accounting software.
Pizza Chef
CAFE JUSTEAT
SONIPAT
05.2018 - Current
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Fostered positive working environment through effective communication and time management.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Created specialty pizzas to diversify menu and promote restaurant.
- Cooked pizza, burger,pasta, wrap, noodles, sandwich, shakes etc
Proprietor
NEWLEAF ENTERPRISES
sonipat
11.2017 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Input income and expense details into database to track business finances and address variances.
Manager
CAFE JUSTEAT
SONIPAT
08.2016 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on work floor.
Production Engineer
M/s A.G industries pvt. ltd
Gurugram
08.2011 - 09.2015
- Supervised entire production process and prepared proper documentation for dispatch.
- Performed root cause analysis and implemented corrective actions.
- Inspected all machines and equipment and provided necessary repairs.
- Communicated with other team members to enhance process and performance.
- Maximized productivity by developing and implementing innovative production processes for new and existing products.
- Practiced lean principles, which led to improvements in workflow and quality and waste reduction.
- Trained production team as per workflow protocols to optimize maximum and safe production.
Field Service Engineer
l.G Electronics India Pvt. Ltd
New Delhi
03.2007 - 06.2009
- Performed onsite installation, modification and maintenance of systems and equipment.
- Scheduled service calls according to customer location and urgency of need.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in air-condition.
- Inspected and processes to reduce maintenance-related downtime incidents.
- Installed and repaired spilit and window type airconditioner on clients' premises.
Education
High School Diploma -
Hindu Senior Secondary School
Sonipat05.2001
National Council of Vocational Training - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Pusa Campus
New Delhi10.2006
Diploma Course - Mechanical Engineering
State Board of Technical Education
Sonipat06.2011
Certification - BAKERY TECHINICIAN
National Institute of Food And Techonology
Sonipat02.2016
Skills
- Multitasking and Organization
- Verbal and Written Communication
- Time Management
- Customer Service
- Policies and Procedures
- Pricing Strategies
- Sales Strategies
- Cash Management
- Supply Ordering
- Loss Prevention Procedures
- Business Leadership
- Focus and Follow-Through
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Intermediate (B1)
Timeline
Distributor
Creambell Icecream
07.2021 - Current
Pizza Chef
CAFE JUSTEAT
05.2018 - Current
Proprietor
NEWLEAF ENTERPRISES
11.2017 - Current
Manager
CAFE JUSTEAT
08.2016 - Current
Production Engineer
M/s A.G industries pvt. ltd
08.2011 - 09.2015
Field Service Engineer
l.G Electronics India Pvt. Ltd
03.2007 - 06.2009
High School Diploma -
Hindu Senior Secondary School
National Council of Vocational Training - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Pusa Campus
Diploma Course - Mechanical Engineering
State Board of Technical Education
Certification - BAKERY TECHINICIAN
National Institute of Food And Techonology
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