PUSHPENDER PAL
Team Leader
Faridabad
Summary
Dynamic Business Development Manager with a proven track record at Phonpay Pvt Ltd, generating 10 leads daily and enhancing client satisfaction through exceptional account management and problem-solving skills. Expert in market research and negotiation, driving revenue growth and fostering strong client relationships to achieve business objectives.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Business Development Manager
Phonpay Pvt Ltd
05.2026 - Current
- Processed 10 customer leads per day through consistent prospecting and follow-up with qualified contacts.
- Built and maintained relationships with prospective clients to support ongoing business development efforts.
- Qualified leads by reviewing needs, budget fit, and service interest before sharing opportunities with the sales process.
- Prepared outreach messages and call notes to keep follow-up activities organized and timely.
- Supported account retention by responding to client questions and resolving service concerns promptly.
Individual group leader
Paytm Payments Services Pvt Ltd
03.2023 - 05.2026
- Generate 8 qualified leads weekly through targeted prospecting and account follow-up.
- Build strong client relationships to improve satisfaction, loyalty, and repeat business.
- Develop and execute sales strategies aligned to revenue targets and business growth goals.
- Conduct market research to identify trends and sharpen product positioning against competitors.
- Collaborate with cross-functional teams to streamline the sales process and strengthen client engagement.
- Secure new customer relationships and meet sales and service targets through consistent follow-through.
Education
Computer Diploma - Basic knowledge of computer
Bright Future Computers Training Center
Faridabad05-2023
High School Diploma -
Governments Boys Senior Secondary School
Faridabad05-2018
Skills
Customer service
Account management
Lead generation
Prospecting
Negotiation
Time management
Computer skills
Teamwork and collaboration
Problem solving
Market research
Additional Information
I hereby declared that the above information given by me is true to best of my knowledge
Timeline
Business Development Manager
Phonpay Pvt Ltd
05.2026 - Current
Individual group leader
Paytm Payments Services Pvt Ltd
03.2023 - 05.2026
Computer Diploma - Basic knowledge of computer
Bright Future Computers Training Center
High School Diploma -
Governments Boys Senior Secondary School