Pushpendra Kumar
New Delhi,DL
Summary
I Want to work for an organization where I can learn new technologies & want to become a businessman & a professional singer & I want to serve my country through peace, patience, determination, manpower and hard work.
Overview
8
8
years of professional experience
Work History
Telecaller
Nuera Telecom Communication BPO (6 Months)
- Established trust with clients through transparent communication about product features, benefits, and limitations.
- Increased sales conversion rates by offering tailored product recommendations based on clients'' needs and preferences.
DEO & Process Incharge
Jabong.com(8 Months)
- Mentored junior staff members, fostering an environment of continuous learning and professional growth within the team.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Shift Incharge
Gojavas.com (1 Year)
- Trained and mentored new employees to maximize team performance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Shift Incharge
Snapdeal.com(1 Year)
- Trained and mentored new employees to maximize team performance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisor of Operations
SpiceJet Airlines
10.2023 - 02.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
Senior Executive
SpiceJet Airlines
04.2018 - 10.2023
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Achieved top performer status within the company due to consistent high sales numbers.
- Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
- Attended monthly sales meetings and quarterly sales trainings.
Executive
SpiceJet Airlines
12.2015 - 03.2018
- Maintained comprehensive knowledge of fare structures, rules, and regulations to provide accurate information to clients during bookings.
- Supported revenue growth initiatives through upselling ancillary products like seat upgrades or extra baggage allowances during bookings.
Education
Science
S.S.S.S. INTER COLLEGE
Rasna Meerut (U.P)S.S.S.S. INTER COLLEGE
Rasna Meerut (U.P)Skills
- Interacting with the peoples
- Discipline with hard work
- Time management
- Respecting others
- Having good communication skills in English & Hindi & having so much sympathy for nation
- Having good knowledge of computer (MS excel, MS word)
- Never wants the work with the lazy peoples
Achievements
- Nominated as a SpiceStar Employee in SpiceJet.
- Achieved Best Employee Award many times.
- Got top 6 place in reality show 'Singing Star of India' telecasted on TV.
- Good achievement in 'Samrat Ki Duniya' reality show telecasted on TV.
- Got a good place in 'Saaj or Awaj' singing competition & participated in many more reality competitions & shows as Indian Idol, Surkshetra etc.
Languages
Hindi, English
Hobbies and Interests
Reading Books, Singing, Doing Social or Religious Works & Helping each other.
Personal Information
- Father's Name: Shri Bhanwer Singh
- Date of Birth: 09/28/1995
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Disclaimer
I declare that the above information is correct to the best of my knowledge.
Timeline
Supervisor of Operations
SpiceJet Airlines
10.2023 - 02.2024
Senior Executive
SpiceJet Airlines
04.2018 - 10.2023
Executive
SpiceJet Airlines
12.2015 - 03.2018
Telecaller
Nuera Telecom Communication BPO (6 Months)
DEO & Process Incharge
Jabong.com(8 Months)
Shift Incharge
Gojavas.com (1 Year)
Shift Incharge
Snapdeal.com(1 Year)
Science
S.S.S.S. INTER COLLEGE
S.S.S.S. INTER COLLEGE
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