Pushpendra Kumar
Software engineering manager
Pune,MH
Summary
Dynamic Senior Software Engineering Manager with a proven track record at Bajaj FinServ Health Pvt Ltd, driving innovation in scalable communication platforms. Expert in NestJS and Agile delivery, I achieved a 99.99% API success rate while fostering a culture of mentorship and collaboration across multidisciplinary teams.
Overview
10
10
years of professional experience
Work History
Senior Software Engineering Manager
Bajaj FinServ Health Pvt Ltd
Pune
04.2022 - Current
- Led a multidisciplinary team building scalable communication and bot platforms.
- Established Clean Architecture with NestJS, adopted company wide.
- Designed and implemented omnichannel comms (SMS, WhatsApp, Email, Push).
- Integrated Generative AI for BOT development (Web & WhatsApp).
- Implemented microservices with Kafka, ASB, MongoDB, and Kubernetes.
- Centralized observability with ELK Stack, Prometheus, and Grafana.
- Reduced 4XX/5XX errors to nearly 0% and achieved 99.99% API success rate.
- Cut communication costs by 50% (~₹50 Lakhs/year) via scalable comms strategy.
- Aligned technical delivery with business needs for major enterprise clients.
- Streamlined support with Salesforce; improved customer experience.
- Partnered with HDFC, NBHI, TVS, Vidal, Netcore, ACL, YM, and cross-org teams.
- Advocated innovation culture, learning, and delivery of high-quality solutions.
Senior Software Engineer
Value Bound Pvt Ltd
Bangalore
Full Stack Developer
Code My Mobile India Pvt Ltd
Jaipur
Team Lead Full Stack Developer
B2X Service Solutions India Pvt Ltd
Mumbai
Software Engineer
Jaypore E-Commerce Pvt Ltd
Delhi
Education
MCA -
Banaras Hindu University (BHU)
Varanasi01.2016
BCA -
Uttam Institute of Technology and Management Studies
Agra01.2012
Skills
- NestJS
- Nodejs
- TypeScript
- GraphQL
- MongoDB
- MySQL
- PostgreSQL
- Kafka
- Azure Service Bus
- Docker
- Kubernetes
- ELK Stack
- Prometheus
- Grafana
- Clean Architecture
- Microservices
- DDD
- SOLID Principles
- SMS
- Push Notifications
- Web & WhatsApp bots
- Generative AI
- Agile delivery
- Mentoring
- Stakeholder management
- Git
- CI/CD
- AWS
- Azure
- Jira
Disclaimer
I hereby declare that the information provided is accurate and complete to the best of my knowledge.
Certifications Awards
- Transformer Award, Bajaj FinServ Health, 01/01/24
- Limelight Award, Bajaj FinServ Health, 01/01/23
- MVP Award, Bajaj FinServ Health, 01/01/25
- Sniper Annual Award, Jaypore E-Commerce Pvt Ltd
Personal Qualities
- Visionary leader fostering innovation and collaboration
- Proven operational management and cross-team partnership skills
- Committed to continuous learning and quality delivery
- Fluent in English and Hindi
Timeline
Senior Software Engineering Manager
Bajaj FinServ Health Pvt Ltd
04.2022 - Current
Senior Software Engineer
Value Bound Pvt Ltd
Full Stack Developer
Code My Mobile India Pvt Ltd
Team Lead Full Stack Developer
B2X Service Solutions India Pvt Ltd
Software Engineer
Jaypore E-Commerce Pvt Ltd
MCA -
Banaras Hindu University (BHU)
BCA -
Uttam Institute of Technology and Management Studies
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