Pushpendra Singh
Assistant Consultant, Tata Consultancy Services Ltd
LUCKNOW,UTTAR PRADESH
Summary
Team Leader experienced in directing activities of end to end Quality Assurance. Develops strategies, provides training, sets goals, and quality deliverables. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Team Supervisor
Tata Consultancy Services Ltd
Lucknow, Uttar Pradesh
07.2020 - Current
- Handling end to end Quality Assurance of 3 projects and organizing a team of 25 +associates.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Act as a moderator, facilitator and guide to my team through the role of Scrum Master.
- Implemented new working processes which delivered continued improvements in the form of Process Improvement.
- Work in agile mode to facilitate better customer experience.
- Provided timely support to troubleshoot the problems of my team members.
- Perform sprint retrospectives after sprint delivery and take follow up on items which need to be worked upon in upcoming sprints.
- Involved in all project management related activities.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
Team Lead
Tata Consultancy Services Ltd
Lucknow, Uttar Pradesh
01.2017 - 06.2020
- Handled Quality Assurance of Education products of TCS - SMBs.
- Held role of Scrum Master and close coordination with Solution , Delivery and Non Functional Teams for smoothening the delivery process and removing rifts.
- Publishing different views of the status of any sprint to all the stakeholders , in order to avoid last minute hurdles.
- Helping team in brainstorming scenarios for any change request which can help the team to enhance customer experience.
- Maintaining RCAs of Production issues and improvisation of same in daily activities of team , in order to avoid further occurrence of same in future.
Test Engineer
Tata Consultancy Services Ltd
Lucknow, Uttar Pradesh
12.2014 - 01.2017
- Tested software within tightly controlled sandbox environment prior to release to production.
- Reviewed documentation to identify necessary changes in simulation and support capabilities.
- Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
- Developed test cases and optimized test cases after sprint delivery.
- Planned, implemented, tested, and documented solutions within Integrated Testing Facility for integration efforts .
- Actively participated in sprint planning activities.
- Reviewed, evaluated and identified requirements for testability.
- Established and built strong working relationships with stakeholders and integration teams.
- Reviewed test plans and procedures for adequate coverage of system requirements.
- Identified areas needing improvement to review with senior leadership and develop plans for improvement.
Education
Bachelor of Technology - Computer Science And Engineering
Meerut Institute of Engineering & Technology
Meerut, UP 09.2009 - 07.2013
Intermediate
RLB Memorial School
Lucknow, UP 03.2007 - 05.2008
High School
RLB Memorial School
Lucknow UP 03.2005 - 05.2006
Skills
Quality Assurance
undefinedAccomplishments
- Have been awarded Commitment Award on multiple occasions.
- Won Special Initiative Award for streamlining delivery process and imbibing Agile methodology.
Timeline
Team Supervisor
Tata Consultancy Services Ltd
07.2020 - Current
Team Lead
Tata Consultancy Services Ltd
01.2017 - 06.2020
Test Engineer
Tata Consultancy Services Ltd
12.2014 - 01.2017
Bachelor of Technology - Computer Science And Engineering
Meerut Institute of Engineering & Technology
09.2009 - 07.2013
Intermediate
RLB Memorial School
03.2007 - 05.2008
High School
RLB Memorial School
03.2005 - 05.2006
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