Work Reference- Mukut Ghosh, Reservation Manager- +917030943302
RESERVATION AGENT
HOLIDAY INN RESORT KANDOOMA MALDIVES
06.2023 - Current
Company Overview: A 4
Property with 154 rooms
Worked in OPERA version (CLOUD) 5.6.16.4
A 4
Property with 154 rooms
Worked in OPERA version (CLOUD) 5.6.16.4
Work Reference- Fahud Ali, Ecommerce Manager - +9607935332
RESERVATION EXECUTIVE (M1)
RADISSON BLU RESORT & SPA ALIBAUG
10.2021 - 05.2023
Company Overview: A 5
Property with 156 rooms
Worked in OPERA version 5.5.0.17(2)
A 5
Property with 156 rooms
Worked in OPERA version 5.5.0.17(2)
Working Reference- Mr
Aparup Biswas, Operation Manager-8290800123
RESERVATION SUPERVISOR
RADISSON BLU PUNE HINJAWADI Hotel
05.2018 - 12.2019
Company Overview: A 5
Property with 151 rooms
Worked in OPERA version 5.0 software
A 5
Property with 151 rooms
Worked in OPERA version 5.0 software
Working Reference- Surya Rathore, Revenue Manager-9977700677
RESERVATION ASSOCIATE
Ibis Bengaluru City Centre Hotel
06.2017 - 01.2018
Company Overview: A 3
Property with 173 rooms
Worked in OPERA version 5.0 software
A 3
Property with 173 rooms
Worked in OPERA version 5.0 software
Working Reference- Nazia Begum, Reservation Manager-7019514771
FRONT OFFICE ASSOCIATE
Ibis Bengaluru City Centre Hotel
02.2017 - 05.2017
Company Overview: A 3
Property with 173 rooms
Worked in OPERA version 5.0 software
A 3
Property with 173 rooms
Worked in OPERA version 5.0 software
Working Reference- Rakshit Jangwan, Front Office Manager-7892121393
Education
X -
KAZIPARA HARIDAS VIDYABHAVAN
XII - undefined
KHAGRA G.T.I
Diploma - AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
01.2014 - 01.2015
Skills
Ability to work as an individual
Extra Curricular Activities
Completed Advance Diploma in Information Technology. Sometimes participated in quiz competition. Completed my training in hospitality industry with the little bit of knowledge of Fidelio and Champagne software.
Professional Highlights
Nominated for Best Employee of the month & Face Of the House for the time period of January 2022 to March 2022.
Make Content Score All OTA’s 100%.
Using OTA insight make sure that rate is same on all channels.
Booking.com reply score 100% maintained from March’22 till May’22 & from Aug’22 till date.
Nominated 2 times for Best Employee of the month & got 1 Bravo Certificate for achieving INR 40+ lacs for June & July 2018 in the month of August.
Got Bravo Certificate for completing a successful 2018 year with over achieved budget for transient segment room night’s targets by 17% and revenue targets by 18%.
In RDB Alibaug productivity from reservation department was higher than the 2022.
OTA productivity better than 2022 as well.
Physical Features
165 CM, 80 kgs, fair
Personal Information
Father's Name: Pranab Kumar Saha
Date of Birth: 06/27/94
Gender: Male
Nationality: Indian
Marital Status: Married
Mobile Numbers
9108790142
7908320341
Disclaimer
I hereby declare that the above information is furnished by me and is true to the best of my knowledge.
Timeline
ASSISTANT RESERVATION MANAGER
RADISSON BLU PLAZA RESORT & CONVENTION CENTRE
04.2025 - Current
RESERVATION AGENT
HOLIDAY INN RESORT KANDOOMA MALDIVES
06.2023 - Current
RESERVATION EXECUTIVE (M1)
RADISSON BLU RESORT & SPA ALIBAUG
10.2021 - 05.2023
RESERVATION SUPERVISOR
RADISSON BLU PUNE HINJAWADI Hotel
05.2018 - 12.2019
RESERVATION ASSOCIATE
Ibis Bengaluru City Centre Hotel
06.2017 - 01.2018
FRONT OFFICE ASSOCIATE
Ibis Bengaluru City Centre Hotel
02.2017 - 05.2017
Diploma - AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT