Pushpraj Bawankar
MIS Executive
Pune
Summary
To be a successful person with a position of authority and responsibility in your organization by efficient utilization of my Knowledge, Communication, human and conceptual skills.
Overview
11
11
years of professional experience
3
3
Languages
Work History
MIS and Auditor
Credence Resource Management
11.2019 - Current
- Streamlined audit workflows by implementing efficient tools and methodologies, reducing time spent on redundant tasks.
- Daily Data Audit and Reconciliation to verify accuracy and quality with compliance standards for 18 sub processes and more than 80 agents across the Back Office.
- Creating audit data base with the help of advance excel, automation and SQL.
- Enhanced data accuracy by conducting thorough audits and identifying discrepancies in large datasets.
- Supported management decision-making by providing timely and accurate reports on audit results and recommendations.
- Maintained audit documentation, identified issues and individual involved and noted corrective action taken.
- Implemented process improvements that led to a reduction in the number of audit findings and overall risk exposure.
- Established effective communication channels between various departments (Sub- Processes), facilitating smooth execution of audits and timely resolution of any challenges encountered along the way.
- Supported management by creating and publishing the MIS reports (Pivot, Charts, Dash board etc.) for the requested data with efficient tools and methodologies (Advance Excel, data base extraction with SQL).
- Actively participating to provide the MBR data and presentations, also working as a floor support.
Customer Service Executive (Level 2)
Credence Resource Management
- Working with third party collection for clients of USA (AT&T, T-Mobile and AMR) To notify client about their customers status (Eg: Dispute, Bill insurance etc ) and dealing with customer on the basis of received correspondence, related to their personal and medical details under FDCPA(Fair Debt Collection Practices Act) US Central and State Law’s via Clients SFTP , Mail and Email.
Senior- Executive Operations
BTS Hub Quality Matters
07.2013 - 09.2015
- End to end communication between customer to remind them about their vehicle, Medical Insurance policy premium due date as well as conveyance to customer to continue with the same existing policy by explaining the benefits of the policy via calls and Email.
Education
S.S.C.(10th) -
Maharashtra State Board Of Secondary And Higher Secondary Education, Pune
AISSSE(12th) - undefined
Xaviers International Universaliity, Bali Goa.
B.E. in E & TC - undefined
Xaviers International Universaliity, Bali Goa.
Skills
Goal Setting
Personal Information
- Father's Name: Mr. Rameshwer Y Bawankar
- Mother's Name: Mrs. Geeta R Bawankar
- Date of Birth: 12/04/1987
- Nationality: INDIAN
- Marital Status: Married
Other Skills
Excellent written and verbal communication skills, Confident, articulate, and professional speaking abilities, Empathic listener and persuasive speaker, A clear communicator, Organized, Confident in the team, Respectful to others, Fair and kind, Influential, Willing to delegate
Spouse Name
Mrs. Sheetal P Bawankar
Disclaimer
It is Declare that the above information given is true to be best of my knowledge.
Timeline
MIS and Auditor
Credence Resource Management
11.2019 - Current
Senior- Executive Operations
BTS Hub Quality Matters
07.2013 - 09.2015
Customer Service Executive (Level 2)
Credence Resource Management
S.S.C.(10th) -
Maharashtra State Board Of Secondary And Higher Secondary Education, Pune
AISSSE(12th) - undefined
Xaviers International Universaliity, Bali Goa.
B.E. in E & TC - undefined
Xaviers International Universaliity, Bali Goa.
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