Puspal Bhattacharya
Network Administrator
Kolkata
Summary
Highly motivated and results-oriented Network Administrator with experience in designing, implementing, and maintaining secure and reliable network infrastructures. Proficient in Azure cloud networking, network security, and troubleshooting. Seeking a challenging role to leverage expertise and contribute to the growth and success of a dynamic organization.
Overview
3
3
Languages
5
5
Certifications
12
12
years of professional experience
Work History
Network Administrator
Eduquity Career Technology Pvt. Ltd.
01.2022 - Current
- Prepared servers for examinations, ensuring optimal performance and security.
- Provided comprehensive network support during examinations, minimizing downtime and ensuring smooth operation.
- Managed Windows Server and SQL database, ensuring data integrity and availability.
- Configured and maintained SonicWall firewall, enhancing network security and protecting against threats.
- Managed network infrastructure to ensure optimal performance and reliability.
- Configured and maintained firewalls, routers, and switches for secure connectivity.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Provide technical process training to co-workers.
- Also handel a exam center all administration and operations related work during exam time.
Senior Hardware & Networking Faculty
Jetking Infotrain Limited
04.2021 - 12.2021
- Trained over 50 students in CompTIA A+, N+, CCNA, and Cloud Computing, equipping them with industry-standard skills.
- Developed and delivered engaging curriculum, fostering a deep understanding of networking concepts.
Hardware & Networking Faculty
Brainware Group of Institution
04.2019 - 03.2021
- Trained over 100 students in CompTIA A+, N+, and CCNA, building a strong foundation in hardware and networking principles.
- Provided hands-on experience and practical skills development to prepare students for successful careers.
Technician (Hardware and Networking)
Infyact Technologies
04.2015 - 03.2019
- Monitored network links and client applications, proactively identifying and resolving potential issues.
- Resolved incidents and fulfilled client requests efficiently, adhering to SLAs and ensuring customer satisfaction.
- Performed regular email backups and managed file storage, safeguarding critical data and optimizing system performance.
- Maintained server and switch rooms, ensuring optimal environmental conditions and equipment functionality.
- Tracked incidents and downtime, providing valuable data for network performance analysis and improvement.
- Configured and troubleshooted email systems (Outlook and Office 365), resolving user issues and ensuring seamless communication.
- Maintained LAN infrastructure, ensuring network stability and optimal performance.
- Managed domain joins and troubleshooting, ensuring seamless user access and security.
- Installed and troubleshooted network printers, resolving printing issues and ensuring user productivity.
- Installed and troubleshooted operating systems and client applications, ensuring system stability and user satisfaction.
- Installed and troubleshooted PC hardware, resolving hardware issues and ensuring optimal system performance.
- Recovered, backed up, and restored data from hard drives and external devices using tools such as Acronis, Live CD, and EASEUS Data Recovery.
Technical Consultant
BLACK KEYBOARD SOFTWARE PVT. LTD
06.2014 - 01.2015
- Resolved IT support calls within defined TAT, exceeding expectations and ensuring customer satisfaction.
- Implemented and maintained Antivirus (McAfee) and Windows Patch installations, enhancing system security and protecting against threats.
- Diagnosed and resolved desktop problems efficiently, minimizing downtime and ensuring user productivity.
- Provided IT awareness training to end-users, improving their understanding of IT systems and best practices.
- Provided remote support to internal end-users for Ms Office, Outlook, webmail, applications, network, printer, and fax issues using tools such as TeamViewer.
Education
post graduate diploma - Hardware & Networking (PGDHN) Course
Brain Ware Salt Lake under Jadavpur University
01.2013
B.sc - General
West Bengal State University
01.2013
Skills
Network monitoring and analysis using Wireshark and advanced IP scanners
Router and switch configuration and management using Putty and Tera Term
RIP, EIGRP, OSPF, VLAN, BGP, NAT, ACL, HSRP, PVSTP
Cyber Security tools (ipScanner, can@ble, etc)
LAN/WAN troubleshooting and fault finding
Installation and configuration of network devices (routers, switches, firewalls)
TCP/IP Model, OSI Model, IPv4 and IPv6 Addressing
Installed cctv and monitoring
Configure ip and lan networks
Certification
Demonstrates proficiency in network fundamentals, routing, and switching.
Technical training
I am pursuing Devops and cloud training from pwskill
Timeline
Network Administrator
Eduquity Career Technology Pvt. Ltd.
01.2022 - Current
Senior Hardware & Networking Faculty
Jetking Infotrain Limited
04.2021 - 12.2021
Hardware & Networking Faculty
Brainware Group of Institution
04.2019 - 03.2021
Technician (Hardware and Networking)
Infyact Technologies
04.2015 - 03.2019
Technical Consultant
BLACK KEYBOARD SOFTWARE PVT. LTD
06.2014 - 01.2015
B.sc - General
West Bengal State University
post graduate diploma - Hardware & Networking (PGDHN) Course
Brain Ware Salt Lake under Jadavpur University