Puspendra Tiwari

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Introduced new methods, practices and systems to reduce turnaround time.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed inventory control, cash control and store opening and closing procedures.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Supervised guests at front counter, answering questions regarding products.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Managed inventory control, cash control and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Rotated merchandise and displays to feature new products and promotions.
• Analyzed and interpreted store trends to facilitate planning.
• Devised processes to boost long-term business success and increase profit levels.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Developed empowering employee culture focused on equipping employees to independently meet customer needs.
• Analyzed and interpreted store trends to facilitate planning.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.

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• Communicated with managers of other departments to maintain transparency.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Managed inventory control, cash control and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Analyzed and interpreted store trends to facilitate planning.

• Partnered with managers to identify and capitalize on sales trends and brand initiatives.
• Led team of Number members while providing exceptional customer service.
• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.

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• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.