PUVIARASAN
Bengaluru
Summary
Results-driven Sales Operations Analyst with [2] years of experience in optimizing sales processes, managing sales data, and providing actionable insights to drive business growth. Proven track record in developing and maintaining comprehensive sales reports, identifying trends, and implementing process improvements to achieve sales targets. Committed to continuous improvement and delivering exceptional value to the sales organization
Overview
8
8
years of professional experience
Work History
Sales Operations Analyst
Stanley Lifestyles Pvt Ltd
Bangalore
11.2022 - Current
- Handling franchise outlets across South India.
- Helping the sales team achieve their goals by ensuring they have the right tools, processes, and data.
- Collaborating with the sales team to understand their needs and provide solutions to optimize their workflows.
- Providing training, ensuring sales operations run smoothly by training sales teams.
- Working closely with marketing, finance, customer support, and various departments to drive sales growth and ensure seamless operations.
- Getting real-time visibility into team performance and comparing individual store performances.
- Creating, communicating, and compensating for understandable goals.
- Integrating, customizing, and managing sales tools, such as CRMs, to help sales reps focus on selling.
- Coordinating with other teams to facilitate smooth execution of sales programs and campaigns.
- Handling sales-related inquiries and issues promptly and effectively.
- Developing and maintaining sales reports, dashboards, and key performance indicators (KPIs) to track sales performance.
- Monitoring and analyzing sales performance against targets and objectives.
- Identifying performance gaps and areas for improvement.
- Ensuring that sales operations are aligned with the organization's strategic goals.
- Managing project timelines, deliverables, and communication with stakeholders.
- Providing regular updates and reports on sales performance to management.
- Drafted monthly performance reviews for all sales personnel.
- Conducted regular meetings with sales teams to ensure compliance with set policies and procedures.
- Created reports to provide insights into the effectiveness of current sales operations.
- Monitored customer feedback surveys to identify areas of improvement in our products and services offering.
Assistant Merchandiser
Bhartiya International ltd
Bangalore
04.2018 - 11.2022
- Detailed analysis of styles - for construction, fit, measurements, design compliance to tech-pack - during and after the process of garment making.
- Good mail communication skills
- To work hand-to-hand with merchandising and Production team ensuring smooth product ow
- Ensuring Critical and Risk Analysis Meetings are conducted on time
- Suggesting better methods for the garment construction, towards production-friendly process without compromising on aesthetic look or design
- Style wise monitoring in every stage as per the priority given
- Following quality aspects with customer standards
Quality Executive
Stanley Lifestyles Ltd
Bangalore
07.2016 - 04.2018
- J U LY 2 016 — M ARCH 2018
- Worked to ensure a positive and hassle-free customer experience
- Identified and maximized sales opportunities, and increased customer retention rates
- To achieve high customer satisfaction rates
- Maintained up-to-date knowledge of all retail promotions
Education
BBA - Finance
Vijaya Degree College
Bengaluru,India07-2016
Skills
- Sales operations
- Customer Service
- Sales Process
- CRM
- Sales Reports
- Lead Generation
- Data Entry
- Sales Order Creation
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
kannada
Proficient (C2)
C2
Telugu
Beginner
A1
Hobbies
- Adventure Rides
- Trekking
- Playing Football
- Movies
Computer Skills
- Word
- Outlook
- Excel
- Power Point
Personal Details
- D.O.B : 12/05/1995
- Nationality : Indian
- Gender : Male
- Marital Status : Married
- Residence : Bengaluru,Karnataka,India.
Timeline
Sales Operations Analyst
Stanley Lifestyles Pvt Ltd
11.2022 - Current
Assistant Merchandiser
Bhartiya International ltd
04.2018 - 11.2022
Quality Executive
Stanley Lifestyles Ltd
07.2016 - 04.2018
BBA - Finance
Vijaya Degree College
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