Puvvada Santosh Manikanta
Vizianagaram
Summary
Dynamic and results driven individual looking secure a dynamic position in a progressive organization, where I can contribute my strong technical acumen, problem-solving abilities, and passion for innovation to drive impactful projects, optimize operational efficiency, and deliver exceptional results.
Overview
6
6
years of professional experience
Work History
PRODUCT SUPPORT MANAGER (Deputy Manager)
VECV
Gurgaon
07.2022 - Current
- Collaborating with the National product managers of aftermarket/ aftersales services to effectively manage the LCV truck and BUS product
- Built dashboards to understand the dealership responsiveness, vehicle breakdown responsiveness, part failures, product performance and presented these reports in various management meetings
- Developed strategies to implement various product improvements in field via campaigns, till date built strategies for 7 campaigns and achieved 82% execution
- Identified critical dealers to increase the workshop performance, on an average workshop responsiveness was increased by 11%
- Planned the workshop readiness and parts availability during the initial stages of BS-VI OBDII vehicles implementation
- Identifying critical failures across various regions and models using data analysis
- Shadow tracking: Managed 2 manned team to connect with customers during initial stages of new product introduction, with this we addressed customer concerns and assisted in establishing the product in market, till date managed 6 new product shadow tracking
- Customer engagement: Actively engaged with pivotal customers on a regular basis to ascertain their service team expectations and foster enduring relationships. To date, collaborated with approximately 22 influential customers
- Cross functional coordination: Timely resolution of sales team quires w.r.t product and its performance, collaborated with product development team to resolve the product issues and increase customer satisfaction. Promptly supported regional service team in resolving customer issues and to on-road vehicles.
- Product knowledge: Have hands-on expertise over commercial vehicle components, encompassing engine, drivetrain overhauling, turbocharger, and more
SIMULATION ENGINEER
Production Modelling India
Maharashtra
07.2018 - 03.2019
- Developed various training modules using siemens plant simulation to identify bottlenecks and recommended solutions to improve throughput, reduce inventory, and optimize various type of material handling equipment in Manufacturing Lines and Warehouses using Discrete Event Simulation tools.
- Carried out various what-if scenarios to improve the operations planning in the manufacturing and logistics.
- Validated new facility design and/or expansion proposals, evaluated system readiness for a new product category.
- Assisted clients in high-stakes decisions involving substantial monetary investments by providing valuable insights.
Education
MTech (Automobile Eng.) -
National Institute of Technology, Warangal
01.2022
BTech (Mechanical Eng.) -
Visvesvaraya National Institute of Technology, Nagpur
01.2018
Skills
Programming Languages:
C, MATLAB, Python
Mechanical Software Packages:
AutoCAD, CREO, Siemens NX
Simulation Software Packages:
PlantSim, Simul8, Ansys-fluent
Computer Skills:
EXCEL, PowerPoint, PowerBI
Skills
- Product Analysis & Planning
- Data analysis & Strategy building
- Customer Handling
- Cross-Functional Collaboration
Languages
- English
- Telugu
- Hindi
- German (Basics)
Responsibilities & Achievements
- Appointed as the management and technical head of the Astronomy Club at VNIT, responsible for overseeing its operations and activities.
- Assumed the role of class representative (CR) in the first year of MTech, representing the class and facilitating communication between students and faculty.
- Selected as the Training and Placement (TNP) coordinator of NITW for the academic year 2021-22, spearheading efforts to connect students with job opportunities.
- Received the prestigious BIEAP merit scholarship in recognition of outstanding performance in the intermediate exams.
Publications
Effects of Degree of Hybridization and Vehicle Driving Cycle on the Performance of Fuel Cell-Battery Hybrid Electric Vehicle, This research paper employs the Advanced Vehicle Simulator (ADVISOR) to analyze the influence of the degree of hybridization (DOH) (power capacity combinations of battery and fuel cells) on the performance of an FCHEV (Toyota Mirai 2021 model) on different drive cycles and hilly terrains.
https://www.irjet.net/archives/V9/i10/IRJET-V9I1021.pdf
Disclaimer
I hereby acknowledge that the information furnished above is correct to the best of my knowledge.
(Puvvada Santosh Manikanta)
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