P. VINAY KUMAR
Hyderabad
Summary
Looking for a Challenging career where performance, teamwork and learning are the key to success.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Head of Operations
Kondapalli Foods
01.2023 - Current
- Oversaw supply chain management, ensuring timely delivery of products and services to customers.
- Managed vendor relationships, negotiating contracts for maximum value and efficiency.
- Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Managed projects from procurement to commission.
- Prepared and submitted project invoices for review and approval.
- Provided detailed project status updates to stakeholders and executive management.
UNIT MANAGER
BUNDL TECHNOLOGIES PVT LTD
10.2018 - 01.2023
- Handling Restaurant Operations Motivating the store staff to achieve higher volumes to improve the Sales & Work Efficiency Delivering 100 % customer satisfaction Preparing manpower planning for Restaurant Preparing Daily, weekly and monthly reports Responsible for Training new team members Coordinating with all vendors for smooth operations Profitability mindset Responsible for Financial and Inventory.
ASSISTANT RESTAURANT MANAGER
PARADISE FOODCOURT PVT LTD
02.2018 - 09.2018
- Delivered in-depth training to workers in Customer receiving and customer-facing roles to promote strong team performance
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
STORE MANAGER
HAAGENDAZS
05.2016 - 01.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
GUEST DELIGHT ASSISTANT MANAGER
DOMINOS PIZZA
01.2014 - 05.2016
- Coordinated and supported team in following all standards and sops as per the policies of the company
- Managed team of employees, training and professional growth of employees
- Prepared variety of different written communications, reports and documents
- Managing SDP to meet the delivery time of 30 minutes
- Increased customer satisfaction by resolving issues
- Collaborated with team members to achieve target results
- Maintained excellent attendance record, consistently arriving to work on time
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Carried out day-to-day duties accurately and efficiently.
TEAM MEMBER & INCHARGE
POLLITOS
04.2012 - 12.2013
- Pursued learning opportunities to advance knowledge and take on leadership position
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Learned all required tasks quickly to maximize performance
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Commerce -
Jagruthi Degree College
Associate of Commerce - undefined
Pranathi Junior College
S.S.C Secondary School Certificate - undefined
Sri Vidya Vihar High School
Skills
MS Office
Power Bi
POS handling
Inventory and restocking
Profit Improvements
Staff Management
Team Building
Relationship building and Retention
Reports preparation
Staff Training
Timeline
Head of Operations
Kondapalli Foods
01.2023 - Current
UNIT MANAGER
BUNDL TECHNOLOGIES PVT LTD
10.2018 - 01.2023
ASSISTANT RESTAURANT MANAGER
PARADISE FOODCOURT PVT LTD
02.2018 - 09.2018
STORE MANAGER
HAAGENDAZS
05.2016 - 01.2018
GUEST DELIGHT ASSISTANT MANAGER
DOMINOS PIZZA
01.2014 - 05.2016
TEAM MEMBER & INCHARGE
POLLITOS
04.2012 - 12.2013
Bachelor of Commerce -
Jagruthi Degree College
Associate of Commerce - undefined
Pranathi Junior College
S.S.C Secondary School Certificate - undefined
Sri Vidya Vihar High School