PVV SATYANARAYANA
IT Head
Jamnagar
Summary
Multi-functional expert, technically inclined and highly empowered IT professional with significant experience acquired in diverse areas encompassing Setting-up & Managing Mission-Critical IT Services Setup, Program & Project Management, IT Infrastructure Management, Customer Delivery Management, IT Operations with P&L Accountability, Technical Analysis, Stakeholder Management, Vendor Quality Management, Succession Planning and Team Management.
Expertise in designing and providing cutting edge IT Infrastructure solutions aligned with the business requirements within a short turnaround of time. Well versed in managing the complete life cycle of IT infrastructure projects including analysis of the client requirements and translating new ideas into clients’ solutions.
Currently spearheading as an IT Manager & Head of IT Department for India Operations with Shree Digvijaya Cement Co. Ltd. Exhibits excellence in establishing new IT infrastructure and developing Offshore Development Center for clients using latest technology, putting systems in place and developing all required processes and procedures, Vendor Development/ Management, Budgeting, IT Procurement and assuring compliance to policies, processes and tools.
Proven ability in Strategic Technology & Business Planning, Design IT Blueprints & Roadmap, Global IT Delivery & Operational Readiness, Strategic Alliance & Internal Consulting, Privacy & Security Compliance, Budget Management & Cost Control, IT Infrastructure Design & Solution, IT Governance & Industry Best Practices, etc.
Proactive and goal-oriented professional with established record of success in leading corporate technology initiatives; flexible and able to adapt quickly to changing business environments and needs ensuring the delivery of new, cost effective IT Infrastructure solutions on time and under budget.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work History
IT Head – (Team Strength: 15; Total User: 600 Users in different locations)
SHREE DIGVIJAYA CEMENT CO. LTD (A Porfolio Company of True North)
Jamnagar
03.2014 - Current
- Developed IT strategic plans that increased system uptime from 95% to 99.5% over a span of 2 years
- Managed an annual budget of 5 Crores, leading to an overall cost reduction of 20% in IT expenditures
- SAP HANA Migration, Transport Management System, CRM, Procure 2 Pay, Payments automation, Asset Management, Digitisation of Documents, HRMS Payroll, CCTV Projects for entire plant and colony, BI Tools
- Cyber Security, Data Center Security etc., Leading IT Infrastructure Operations and managing IT operations across multi-location Plant and Corporate office
- Responsible for providing support and solutions for the overall IT infrastructure requirements of the organization on Service Delivery and Support.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Deputy Manager & IT Head
DAYIM PUNJ LLOYD CONST & CONT PVT. LTD.
12.2012 - 03.2014
- Key Projects Handled: SATORP Jubail Energy & Refinery Project Package 9, YANBU Energy & Refinery Project – SP2
- Designed & Implemented Automated Centralized User Backup Solution with Disaster Recovery
- Designed & Implemented Google Apps & Lotus Note Email services
- Designed & Implemented 4 Ways Video Conference Broad Room Solutions
- SAP Business Applications roll-outs with in schedule time and successfully implemented.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Created reports and analyzed and interpreted data.
- Assisted senior manager with payroll, scheduling and cash deposits and receipts.
- Partnered with upper management in executing functional strategies and reporting capabilities.
- Supported general manager in loss prevention efforts.
- Assumed senior management workloads in absence of general manager to maintain operations continuity.
- Coordinated unloading merchandise from delivery truck.
- Worked collaboratively with departmental team and served on health and safety committee.
- Eliminated functional bottlenecks by streamlining communication channels between management and employees.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Researched emerging products and used researched information to update store's inventory.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
IT Manager – Group IT Responsibilities in Middle East
SIEVERT INDIA PRIVATE LIMITED (B V GROUP)
01.2011 - 01.2012
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
- Customized and repaired technology based on staff requests.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Assisted in development of long-term strategies to grow department and resources.
- Created and terminated user's accounts from start to finish in business applications.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Guided organizational technology strategy and roadmaps.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Updated customers and senior leaders on progress and roadblocks.
- Coordinated technical training and personal development classes for staff members.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Implemented and maintained technology and software budget.
- Communicated regularly with customers concerning data exchange and technology integration.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support network operations.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Liaised with other departments to minimize network interruptions and possible downtimes.
Sr. Executive – Group IT Responsibilities in Middle East – CIS Region
PUNJ LLOYD LTD. (EPC GROUP)
01.2004 - 01.2011
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sr. Officer – IT Responsibilities in India West & South Region
PUNJ LLOYD LTD. (EPC GROUP)
01.1999 - 01.2004
- Manage IT Systems, Networking, Servers.
- End user support, Vendor coordination.
- New Technology implementations, Program development.
Officer – IT Responsibilities in Gujarat Region
PUNJ LLOYD LTD. (EPC GROUP)
01.1996 - 01.1999
- System Support.
- Attended training sessions to improve skills and learn new policies and procedures.
Education
MBA - Information Technology
IIMT
New Delhi 04.2008 - 03.2010
Skills
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Personal Information
Date of Birth: 02/03/73
Projects
Projects Undertaken
UAE & Yemen
Title
Poly Silicon Energy & Refinery Project – SP2
Client
RAS Gas
Location
Doha, Qatar
Title
SGTP, Pipeline Project
Client
Qatar Petroleum
Location
Doha, Qatar
Title
NADIA – New Doha Airport Project
Client
Bechtel
Location
Doha, Qatar
Title
QATAR
Designation
Sr. Executive
Duration
2009 – 2011
Team Size
6
Title
YemGas Refinery Project
Client
Technip
Location
Yemen,
Title
Oil Storage Tankage Project – SP2
Client
Technimount
Location
Habshan, Abudhabi, UAE
Title
Telecom Project – SP2
Client
Penspen
Location
Abudhabi, UAE
Title
Bechtel, Pipeline Project
Client
OXY
Location
Habshan, Abudhabi,
Title
ADCO Pipeline Project
Client
ADCO
Location
Habshan, Abudhabi,
Duration
2006 - 2009
Designation
Executive
Team Size
6
Oman
Title
Storage Tanks farm Project
Client
OXY
Location
Haima, Oman
Duration
2010 - 2011
Designation
Sr. Executive
Team Size
2
Title
Pipeline Project
Client
PDO – Petroleum Development of Oman
Location
Barakat – Al_kamil, Oman
Duration
2004 - 2006
Designation
Sr. Officer
Team Size
3
INDIA
Title
Telecom Project
Client
MTNL
Location
Hyderabad, Andhra Pradesh
Duration
2003 - 2004
Designation
Officer
Team Size
4
Title
National Highway Road
Client
NHAI, India
Location
Karnataka, Orissa, Andhra Pradesh, Maharashtra
Duration
2001 - 2004
Designation
Officer
Team Size
6
Title
Enron Project
Client
ENRON, Bechtel
Location
Ratnagiri, Dabhol. Maharastra,India
Duration
1999 – 2001
Designation
Jr.Officer
Team Size
2
Title
Essar - Storage Tanks farm
Client
Essar
Location
Jamnagar, Gujarat, India
Duration
1996 – 1999
Designation
Sr. IT Assistant – Gr.II
Team Size
1
Title
Reliance - Storage Tanks farm Project
Client
Reliance
Location
Jamnagar, Gujarat, India
Duration
1996 – 1999
Designation
Sr. IT Assistant – Gr.I
Team Size
2
Title
Command Petroleum Project
Client
Hyundai Heavy Industries Co. ltd.
Location
S.Yanam, Amalapuram, Andhra Pradesh
Duration
1995 – 1996
Designation
IT Assistant
Timeline
IT Head – (Team Strength: 15; Total User: 600 Users in different locations)
SHREE DIGVIJAYA CEMENT CO. LTD (A Porfolio Company of True North)
03.2014 - Current
Deputy Manager & IT Head
DAYIM PUNJ LLOYD CONST & CONT PVT. LTD.
12.2012 - 03.2014
IT Manager – Group IT Responsibilities in Middle East
SIEVERT INDIA PRIVATE LIMITED (B V GROUP)
01.2011 - 01.2012
MBA - Information Technology
IIMT
04.2008 - 03.2010
Sr. Executive – Group IT Responsibilities in Middle East – CIS Region
PUNJ LLOYD LTD. (EPC GROUP)
01.2004 - 01.2011
Sr. Officer – IT Responsibilities in India West & South Region
PUNJ LLOYD LTD. (EPC GROUP)
01.1999 - 01.2004
Officer – IT Responsibilities in Gujarat Region
PUNJ LLOYD LTD. (EPC GROUP)
01.1996 - 01.1999
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