QADIR ASFAR
Shamli,INDIA
Summary
Dynamic retail professional committed to outstanding customer service. Highly proficient in handling money and operating POS systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Ticket Selling Agent
BEST VISA CONSULTANCY
New Delhi, National Capital Territory of Delhi
06.2017 - Current
- Implemented ideas to efficiently resolve customer complaints, maintaining high levels of customer satisfaction.
- Cultivated personalised customer service by fitting reservations to individual client needs, increasing positive customer feedback by 99%.
- Efficiently processed customer enquiries for ticket refunds, strictly following organisational policies.
- Increased customer retention by offering loyalty schemes at checkout.
- Upsold products and services when processing transactions.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
Education
9TH PASS - ART
UP BOARD
Jhinjhak, Uttar Pradesh06.2007
Skills
- Customer service
- Payment processing
- Cash handling
- Ticketing
- Return and refund management
- Reservation management
- Proper refund verification
- Currency sorting
- Cash report creation
- Social media marketing
- Marketing
- Public relations
- Communication skills
- Time management
- Accounting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ticket Selling Agent
BEST VISA CONSULTANCY
06.2017 - Current
9TH PASS - ART
UP BOARD
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