Qamar Bin Mohsin
Automobile Engineer
Hyderabad
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
1
1
year of professional experience
17
17
years of post-secondary education
Work History
Service Advisor
Mahavir Skoda
Hyderabad
06.2019 - 12.2019
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
Jubilee Star High School
First Lancer 06.2014 - Current
Mechanic Motor Vehicle Engineering - Mechanic(Motor Vehicle)
HEH The Nizam Alladin Technical Centre
Abids 08.2015 - Current
Skills
Sales expertise
Complaint resolution
Account management
Staff education and training
Records oversight
Client rapport
Warehousing functions
Money handling abilities
Timeline
Service Advisor
Mahavir Skoda
06.2019 - 12.2019
Mechanic Motor Vehicle Engineering - Mechanic(Motor Vehicle)
HEH The Nizam Alladin Technical Centre
08.2015 - Current
High School Diploma -
Jubilee Star High School
06.2014 - Current