Qayyum Sayed
Jogeshwari, Mumbai
Summary
Resourceful Network Engineer with 5 years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Engineer L2
Konverge Technologies Pvt LTD
Mumbai
01.2023 - Current
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Provided high-level connectivity support for corporate and business partner systems.
- Conducted scheduled maintenance during non-peak hours for uninterrupted service.
Network Support Engineer
Ubiquiti Networks
Mumbai
02.2022 - 12.2022
- Outlined and provided reference material, support and training programs to maintain compliance with network policy.
- Received and prioritized support requests to maximize resource utilization.
Network Engineer
Octa Networks
09.2019 - 01.2022
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Educated and trained personnel on new technologies.
- Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
- Implemented, tested, validated and maintained networking services according to solution designs.
Desktop Support Engineer
Teleperformance
Mumbai
03.2017 - 08.2019
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Assisted in resolving claim issues related to billing and reimbursement inquiries.
- Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.
- Ensured that the most current version of provider contracts were stored in the database.
- Participated in training sessions on new software programs used for verification purposes.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits.
Education
Bachelor - Information Technology
Vidya Vikas Educational Trust
Vasai12.2017
Diploma - Computer Engineering
Vidyalankar Polytechnic
Wadala 06.2013
Skills
- Worked with Ubiquiti as a Network Support Engineer
- Solved client issue related to WIFI, Routing and Switching, DNS, DHCP via email, Chat and TeamViewer Sessions
- Made Setup for Unifi Labs on UDM, UDM PRO, UDR and other devices
- Helped Clients in configuring firewall rules
- Joined expertise training related to Ubiquiti technical support
- Worked with team members to explain them some concepts of Routing and Switching
- Inter Networking: OSPF, EIGRP, RIP, STP, EtherChannel, L2TP, HSRP, VRRP, Frame‑Relay, IPv6, TACACS, RADIUS, Cisco IOS XE, XR, SD‑WAN, SD‑ACCESS (Cisco DNAC)
- Offered CCNA, CCNP training through Online Classroom and answered technical queries
- Hands‑on experience EIGRP OSPF BGP protocols and a Good understanding on cisco routers (1900,2600,2911) and switches (3650,3750,3850,9200,9300) at the client side
- Install, upgrade and maintain training VMs on ESXI version 65 or 7
- Software simulation, and ensuring physical rack up & running 24x7 for remote access
- The last project worked (Domestic‑India) mfuindia Project
- Install, configure and maintain Client LAN/WAN Network infrastructure devices that are cisco routers (1900,2600,2911) and switches (3650,3750,3850,9200,9300) at the client side
- Experience in working with firewalls, creating ACL and blocking rules
- Good understanding of SD‑WAN Infrastructure
- Experience in Installing ESXI on a physical server and working on it
- Good knowledge about EVE‑NG Virtual Machine and other VMʼs
- Good knowledge of SDWAN Devices and SDWAN Network
- Worked on Cisco DNA Center and have a better understanding on creating fabric, creating address pools, Adding device into the fabric
- Integrating ISE with DNA, End client authentication via ISE
- Skills to configure different model Devices (Switches, Routers)
- Knowledge of IP Addressing (FLSM & VLSM network, IPv4, IPv6)
- Comprehensive understanding of networking concepts about LAN, MAN, WAN Security, DHCP, STP, RSTP, Ether Channel, VLANS, VTP
- Solved client issue related to WIFI, Routing and Switching, DNS, DHCP via email and chats
- Assist with ongoing concurrent project transition & deployment requested by management
- Operating System: Windows XP, Vista, 7, 8,10,11,Mac,Linux
Projects Handled in Konverge
PROJECTS& CONSULTING EXPERIENCES (IF ANY)
PROJECT NAME : Saifee Foundation
PROJECT DURATION : 3 Months
COMPANY / CLIENT : Saifee Foundation
POSITION : Network Engineer
TASK : Configure CORE and Access Layer switches.
Configuring Cisco C9115 Access Points with 9800 WLC
IMPLEMENTED SOLUTION : Configured Catalyst 9500,9300 and 9200 Cisco switches
PROJECT NAME : Meraki
PROJECT DURATION : 2 months
COMPANY / CLIENT : ISS World
POSITION : Network Engineer
TASK : Configure Meraki devices
IMPLEMENTED SOLUTION : Configured Meraki switches and Access Point
PROJECT NAME : TCPL
PROJECT DURATION : 1 Month
COMPANY / CLIENT : TCPL
POSITION : Network Engineer
TASK : Configuring Cisco C1000 switches
IMPLEMENTED SOLUTION : Configured Cisco C1000 switches under the network
Certification
- Certified CCNP ENCOR
Timeline
Network Engineer L2
Konverge Technologies Pvt LTD
01.2023 - Current
Network Support Engineer
Ubiquiti Networks
02.2022 - 12.2022
Network Engineer
Octa Networks
09.2019 - 01.2022
Desktop Support Engineer
Teleperformance
03.2017 - 08.2019
Bachelor - Information Technology
Vidya Vikas Educational Trust
Diploma - Computer Engineering
Vidyalankar Polytechnic
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