Qinnaisha Cooper
Indianapolis
Summary
Compassionate and dedicated healthcare professional with a strong background in patient care, customer service,and administrative support in fast paced clinical environments. Currently completing a Diagnostic Medical Sonography program with an upcoming clinical externship at IU Health Radiology-Bloomington Imaging Center, Skilled in building rapport with patients, collaborating with healthcare teams,and maintaining professionalism while delivering exceptional patient care. Strong foundation in ultrasound principles, anatomy, patient positioning and medical terminology ,Detailed oriented, dependable, and committed to producing high quality patient care while contributing to positive clinical outcomes.
Overview
5
5
years of professional experience
Work History
Unit Support Technician
Riely Children Hospital
Indianapolis, IN
12.2021 - 02.2024
- Maintained accurate patient records using electronic health record (EHR) systems.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
Personal Lines Insurance Agent
USAA
Remote,IN
04.2019 - 09.2021
- Managed client relationships to ensure satisfaction and retention of personal lines insurance policies.
- Conducted comprehensive policy reviews to identify coverage gaps and recommend appropriate solutions.
- Streamlined claims processing by collaborating with adjusters to expedite resolution for clients.
- Educated clients on risk management strategies, enhancing their understanding of personal insurance needs.
Patient Sitter
Community North Hospital
Indianapolis, IN
04.2019 - 12.2020
- Monitored patient safety and comfort, ensuring compliance with hospital protocols.
- Assisted nursing staff in daily patient care tasks, fostering a collaborative environment.
- Maintained accurate documentation of patient activities and observations for healthcare team reference.
- Trained new team members on best practices for patient interaction and safety measures.
Education
Diagnostic Medical Sonographer - Ultrasound Technician
ATI COLLEGE
Whitter,CA01-2027
High School Diploma -
Warren Cenrtal High School
Indianapolis, IN06-2017
Skills
- Vital signs monitoring
- Patient observation
- Basic life support
- Patient care
- Pathology recognition
- Clinical assessment
- Customer service
- Clinical support
- Anatomy
Timeline
Unit Support Technician
Riely Children Hospital
12.2021 - 02.2024
Personal Lines Insurance Agent
USAA
04.2019 - 09.2021
Patient Sitter
Community North Hospital
04.2019 - 12.2020
Diagnostic Medical Sonographer - Ultrasound Technician
ATI COLLEGE
High School Diploma -
Warren Cenrtal High School