Qira Gray
Indianapolis
Summary
My name is Qira Gray I am an 19 years old and an experienced Pharmacy Technician with a demonstrated history of enhancing pharmacy operations and patient care in a fast-paced environment. Skilled in medication dispensing, inventory management, and utilizing pharmacy management systems to ensure accuracy and efficiency. Adept at multitasking, prioritizing, and maintaining a high level of organization to support daily operations. Strong communicator with a commitment to providing exceptional customer service while upholding patient confidentiality and adhering to safety and regulatory standards. Proven ability to collaborate effectively with healthcare teams to improve workflows and overall pharmacy productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Meijer
08.2024 - Current
- Maintained clean and organized work environment, adhering to safety and sanitation guidelines. maintained up-to-date patient records and inventory levels.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Associate
Walmart
08.2020 - 11.2022
- Analyzed customer feedback to identify areas for service improvement.
- Facilitated smooth onboarding process by coordinating training schedules and resources.
- Implemented inventory management strategies to optimize stock levels.
- Streamlined documentation processes to support accurate record-keeping.
Education
Criminal Justice
Ball State University
Muncie, INWarren Central
Indianapolis, IN05.2023
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
Certification
-cpr certified
Timeline
Technician
Meijer
08.2024 - Current
Associate
Walmart
08.2020 - 11.2022
Criminal Justice
Ball State University
Warren Central
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