Quajanay McClain
Hammond
Summary
Engaging individual committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building.
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual.
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Healthcare plus
South Holland
02.2020 - Current
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Sales Associate/Cashier
Walmart
Hammond
09.2019 - Current
- Helped customers find specific products, answering questions and offering advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed customer payments quickly and returned exact change and receipts.
Warehouse Associate
Lear Corporation
Hammond
10.2022 - 01.2023
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Fast Food Cashier
Culver's
Griffith
09.2018 - 09.2019
- Processed credit card payments and ensured customers signed counter slips.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks to promote store efficiency.
Fast Food Cashier/Restaurant Team Member
McDonald's
East Chicago
01.2017 - 01.2019
- Took orders, prepared foods and processed payments in full-service fast food establishment.
- Restocked workstation with supplies and ensured out of stock items were communicated to management.
- Worked with food service team members to handle every customer need and build brand loyalty.
Education
High School Diploma -
Ec Central Highschool
East Chicago, IN06.2020
Skills
- Cash drawer balancing
- Schedule management
- Patient relations
- Professional demeanor
- Flexible and adaptable
- Effective multi-tasker
- Excellent customer service
- Strong team member
- Client Safety and First Aid
- Compassionate Client Care
- Client Documentation
- Laundry Washing, Drying and Ironing
- Home Cleaning and Sanitizing
Timeline
Warehouse Associate
Lear Corporation
10.2022 - 01.2023
Home Health Aide
Healthcare plus
02.2020 - Current
Sales Associate/Cashier
Walmart
09.2019 - Current
Fast Food Cashier
Culver's
09.2018 - 09.2019
Fast Food Cashier/Restaurant Team Member
McDonald's
01.2017 - 01.2019
High School Diploma -
Ec Central Highschool