Quentanya Strange
Shelbyville
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
15
15
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
10.2020 - 08.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Credit Card Specialist
JPMorgan Chase
08.2018 - 08.2019
- Coordinated with other departments to verify timely and accurate processing of credit card applications and payments.
- Generated reporting to aid leadership with information to determine future credit card goals.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
- Researched and resolved customer complaints and disputes related to credit card accounts.
Assistant Manager
QuikTrip
10.2013 - 11.2016
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Ship Servicemen
US Navy
05.2008 - 07.2011
- Responded proactively and positively to rapid change.
- Promptly responded to inquiries and requests from prospective customers.
- Communicated instructions for tasks clearly and concisely to promote comprehension.
- Inspected and tested fire fighting and lifesaving equipment stored on vessels.
- Assisted in boatman overboard recovery using life saving equipment, remaining calm, and composed.
Education
Associate of Science - Nursing
Ivy Tech Community College
Columbus, IN12-2024
License - Certified Nurse Assistant
Blue River Career Programs
Shelbyville, IN03-2022
High School Diploma -
Window Rock High School
Fort Defiance, AZ05-2006
Skills
- Disease prevention
- Health promotion
- Compassionate care
- Clinical judgment
- Recording vital signs
- Patient safety
- Patient records documentation
- Pediatric nursing
- Compassion and empathy
- Direct patient care
- Simulation training
- IV management
Affiliations
- The National Society of Leadership and Success
Timeline
Assistant Manager
SUBWAY®Restaurants
10.2020 - 08.2023
Credit Card Specialist
JPMorgan Chase
08.2018 - 08.2019
Assistant Manager
QuikTrip
10.2013 - 11.2016
Ship Servicemen
US Navy
05.2008 - 07.2011
Associate of Science - Nursing
Ivy Tech Community College
License - Certified Nurse Assistant
Blue River Career Programs
High School Diploma -
Window Rock High School
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