Quincey Ross
Indianapolis
Summary
Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 50 pounds and operating all job-related equipment such as shrink wrap machines. Also encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
FORKLIFT OPERATOR
Pepsi
Indianapolis, IN
03.2020 - 06.2023
- Placed and arranged items and packages on pallets for transport.
- Followed safety protocols and regulations for operating a forklift.
- Loaded and unloaded packages and merchandise from industrial trucks.
- Inspected forklift equipment daily to ensure proper functioning.
- Labeled and packaged merchandise for shipping and storage.
- Handled multiple tasks simultaneously without compromising quality standards.
GENERAL MANAGER
U-Haul
Indianapolis, IN
04.2018 - 04.2023
- Monitored store performance and identified opportunities for improvement.
- Provided clear direction and set priorities for accomplishing desired actions and results.
- Identified areas of improvement within existing systems and developed action plans for implementation.
- Recruited team members for maintaining adequate staffing levels according to projected sales.
- Established employee development plan, setting clear expectations for team members.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Organized regular meetings with department heads to review progress on projects and initiatives.
- Created policies, procedures and guidelines for staff members' daily operations.
- Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
Education
BACHELORS DEGREE IN ELECTRONIC ENGINEERING -
DeVry University
Chicago, IL 08.2005 - 05.2009
Skills
- Leadership
- Problem Solving
- Critical Thinking
- Emotional Intelligence
- Creativity
- Team Work
- Best Top 10 stores
- Forklift
- Most Sales
- Material Handling
- Inventory Staging
References
References available upon request
Timeline
FORKLIFT OPERATOR
Pepsi
03.2020 - 06.2023
GENERAL MANAGER
U-Haul
04.2018 - 04.2023
BACHELORS DEGREE IN ELECTRONIC ENGINEERING -
DeVry University
08.2005 - 05.2009
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